Dustin Lichner
Chandler
Summary
Dynamic professional with a proven track record at Toyoda Gosei, excelling in assembly line efficiency and customer satisfaction. Expert in quality inspections and complaint resolution, enhancing product standards and service excellence. Skilled in maintenance collaboration and hospitality, I drive operational improvements, achieving significant productivity gains.
Overview
5
5
years of professional experience
Work History
Parts Runner
United Dairymen of Arizona
Tempe, AZ
12.2024 - Current
- Enhanced customer satisfaction by providing prompt, courteous service when delivering parts.
- Streamlined workflow, coordinated with technicians to ensure timely delivery of necessary parts.
- Ensured adherence to quality standards by thoroughly inspecting incoming shipments for damage or defects prior to acceptance into inventory.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
Line Operator
Toyoda Gosei
Perryville, MO
10.2021 - 10.2024
- Conducted thorough quality inspections on products to match customer criteria.
- Configured and managed production machinery following guidelines.
- Maintained a clean and safe work environment by following all safety protocols.
- Monitored production line for any potential problems or malfunctions.
Smoothie Maker/Retail Sales Representative
Smoothie King
St Louis, MO
02.2020 - 10.2021
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Took initiative in resolving customer complaints in a professional manner.
- Assisted customers with menu selections, providing nutritional information as requested.
- Operated cash register to process payments from customers.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Verified accuracy of all transactions at the end of each shift.
- Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
- Organized kitchen space efficiently for maximum productivity.
- Followed company policies and procedures while performing duties.
- Demonstrated knowledge of various types of smoothies available in order to provide accurate descriptions to customers.
- Assisted other team members when needed in order to ensure efficient operations.
- Communicated effectively with coworkers regarding daily tasks and upcoming events.
- Cleaned and sanitized blenders between uses, ensuring food safety standards were met.
- Stocked shelves with ingredients for smoothie preparation.
- Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
Education
High School Diploma -
Mehlville High School
Mehlville, MO05-2021
Skills
- Assembly line experience
- Inspections
- Maintenance team collaboration
- Complaint resolution
- Sales expertise
- Training and mentoring
- Point of sale system
- Hospitality and accommodation
- Cleaning and sanitation
- Equipment Calibration
- Quality assurance standards
- Operate machinery
- Loading and unloading protocols
- Equipment Cleaning
- Reading Comprehension
- Manufacturing environments
- Order Fulfillment
- Machinery monitoring
- Punctuality
- Time management abilities
- Manual Dexterity
- Reliability
- Workflow Optimization
- Critical Thinking
- Assembly protocols
- Problem-solving abilities
- Worksite safety
- Inventory Management
- Multitasking
- Process Improvement
- Basic Math Skills
- Assembly procedures
- Detail orientation
- Problem-solving aptitude
- Professionalism
Education and Training
other
Timeline
Parts Runner
United Dairymen of Arizona
12.2024 - Current
Line Operator
Toyoda Gosei
10.2021 - 10.2024
Smoothie Maker/Retail Sales Representative
Smoothie King
02.2020 - 10.2021
High School Diploma -
Mehlville High School