Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Dustin Miller

Glendale

Summary

Dedicated professional with strong customer service, time management, and attention to detail skills. Proven ability to conduct training sessions and provide constructive feedback to enhance team performance and uphold high service standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Trainer

Chick-fil-A
Glendale
11.2023 - Current
  • Managed phone inquiries for complaints and catering orders while optimizing time slots for deliveries.
  • Conducted training sessions for new team members, with emphasis on high standards of customer service.
  • Supported team in implementing Chick-fil-A's service standards and practices.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Prepared and assembled food orders according to customer specifications.
  • Maintained cleanliness of workstations and dining areas during shifts.

Cashier/Cook

Firehouse Subs
Glendale
03.2022 - 01.2023
  • Processed customer transactions efficiently and accurately at a fast-paced sandwich shop.
  • Operated kitchen equipment, such as steamers and warmers, safely and efficiently.
  • Supervised shifts in the absence of managers, addressing both customer compliments and complaints.
  • Handled customer special requests with professionalism and attention to detail.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Trained new cashiers on operating procedures and customer service standards.

Education

High School Diploma -

Cactus High School
Glendale, AZ
05-2024

Skills

  • Restaurant Experience
  • Hospitality
  • Multitasking
  • Cash register
  • Time management
  • Customer service
  • Teamwork
  • Efficiency
  • Communication skills
  • Food safety
  • Leadership
  • Basic math
  • Organizational skills
  • Customer communication

Certification

  • Food Handler Certification
  • Driver's License

Languages

English

References

References available upon request.

Timeline

Trainer

Chick-fil-A
11.2023 - Current

Cashier/Cook

Firehouse Subs
03.2022 - 01.2023

High School Diploma -

Cactus High School
Dustin Miller