Dustin Miller
Glendale
Summary
Dedicated professional with strong customer service, time management, and attention to detail skills. Proven ability to conduct training sessions and provide constructive feedback to enhance team performance and uphold high service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer
Chick-fil-A
Glendale
11.2023 - Current
- Managed phone inquiries for complaints and catering orders while optimizing time slots for deliveries.
- Conducted training sessions for new team members, with emphasis on high standards of customer service.
- Supported team in implementing Chick-fil-A's service standards and practices.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Prepared and assembled food orders according to customer specifications.
- Maintained cleanliness of workstations and dining areas during shifts.
Cashier/Cook
Firehouse Subs
Glendale
03.2022 - 01.2023
- Processed customer transactions efficiently and accurately at a fast-paced sandwich shop.
- Operated kitchen equipment, such as steamers and warmers, safely and efficiently.
- Supervised shifts in the absence of managers, addressing both customer compliments and complaints.
- Handled customer special requests with professionalism and attention to detail.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on operating procedures and customer service standards.
Education
High School Diploma -
Cactus High School
Glendale, AZ05-2024
Skills
- Restaurant Experience
- Hospitality
- Multitasking
- Cash register
- Time management
- Customer service
- Teamwork
- Efficiency
- Communication skills
- Food safety
- Leadership
- Basic math
- Organizational skills
- Customer communication
Certification
- Food Handler Certification
- Driver's License
Languages
English
References
References available upon request.
Timeline
Trainer
Chick-fil-A
11.2023 - Current
Cashier/Cook
Firehouse Subs
03.2022 - 01.2023
High School Diploma -
Cactus High School
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