Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Baker

Anthem

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Associate

Gap Factory
07.2025 - Current
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Catering Supervisor

Fire House Event Center
07.2022 - Current
  • Inspected equipment regularly to verify functionality and safety compliance standards were met.
  • Resolved conflicts between customers or vendors in a timely manner.
  • Implemented new policies related to customer satisfaction initiatives such as loyalty programs.
  • Planned and coordinated menus, food preparation and presentation of catered events.
  • Trained staff in proper food handling techniques, sanitation standards and customer service protocols.
  • Reviewed invoices from suppliers prior to submitting payment requests.
  • Monitored employee performance to ensure adherence to established guidelines.
  • Managed scheduling of catering staff including assigning duties, setting shifts and approving time off requests.
  • Organized catering services for corporate meetings, conferences, weddings and other events.
  • Ensured compliance with health and safety regulations in the kitchen environment.
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.

Day Stocker

Fry's Food And Drug
01.2025 - 06.2025
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Unloaded arriving product stock and moved to store display areas.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Supported promotional plans by updating signage with price changes.

Paint Color Technician

Dunn Edwards
03.2024 - 03.2025
  • Able to troubleshoot problems related to color accuracy and consistency across batches.
  • Adept at providing technical advice on the best type of dye or pigment for a particular application.
  • Ability to work independently as well as collaboratively within a team environment.
  • Familiarity with applicable safety regulations pertaining to handling hazardous chemicals used in coloring processes.
  • Competent in analyzing customer needs to create customized colors that fulfill their requirements.
  • Aptitude for interpreting customer feedback into actionable insights that can be applied towards improving product offerings.
  • Experienced with mixing pigments according to precise specifications while ensuring minimal wastage.
  • Opened and closed the store in place of management.

Sales Associate

Nike
03.2022 - 03.2024
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Trained ongoing and new team members.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

Education

Associate in Applied Science (A.A.S.) - Software Development and Graphic Design

Rio Salado
Tempe, AZ

Skills

  • Scheduling staff
  • Hygiene practices
  • Food presentation
  • Client engagement
  • Customer service
  • Problem-solving
  • Written and verbal communication
  • Sanitation standards
  • Staff management
  • Catering supervision
  • Teamwork and collaboration
  • Multitasking
  • Upselling

Timeline

Sales Associate

Gap Factory
07.2025 - Current

Day Stocker

Fry's Food And Drug
01.2025 - 06.2025

Paint Color Technician

Dunn Edwards
03.2024 - 03.2025

Catering Supervisor

Fire House Event Center
07.2022 - Current

Sales Associate

Nike
03.2022 - 03.2024

Associate in Applied Science (A.A.S.) - Software Development and Graphic Design

Rio Salado

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