Dylan Hollins
Phoenix,Phoenix
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Office Administrator
Cornerstone Caregiving
04.2023 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Lifeguard/Youth Activities Instructor
Arizona Country Club
05.2018 - 04.2023
- At the Arizona country club my duties include watching over the lives of our patrons, ensuring our customer experience is second to none
- I also create and direct your youth summer camps for a multi-age group
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Lifeguard/Swim Instructor
City of Phoenix Aquatics
08.2014 - 05.2018
- At several city of Phoenix pools I was given the opportunity to put together a program and teach children how to swim at multiple different levels
- I was also trained to monitor patrons while swimming to ensure their safety
- I also was given the opportunity to put together a water basketball team
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Upheld hygiene standards in pool and surrounding area.
Education
MBA - Business
Grand Canyon University
Phoenix, AZ05-2026
Bachelor of Arts - Sports Business
Arizona State University
Tempe, AZ05-2024
Associate of Arts - General Business
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2021
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Customer engagement
- Bookkeeping
- Leadership and supervision
- Customer relationship management (CRM)
- Payroll
- Business administration
- Operations management
- Strategic planning
Timeline
Office Administrator
Cornerstone Caregiving
04.2023 - Current
Lifeguard/Youth Activities Instructor
Arizona Country Club
05.2018 - 04.2023
Lifeguard/Swim Instructor
City of Phoenix Aquatics
08.2014 - 05.2018
MBA - Business
Grand Canyon University
Bachelor of Arts - Sports Business
Arizona State University
Associate of Arts - General Business
Maricopa Community Colleges, Phoenix College
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