Dylan Mendez
Chandler
Summary
Dynamic sales associate with a proven track record at NetForce, excelling in customer service and team motivation. Skilled in implementing CRM systems to enhance lead tracking and communication. Recognized for mentoring junior staff and achieving high client satisfaction through tailored solutions and effective problem-solving.
Overview
4
4
years of professional experience
Work History
Lead Sales Representative
NetForce
03.2025 - Current
- Implemented effective sales strategies to achieve consistent growth in competitive markets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Mentored junior sales representatives on best practices for prospecting, closing deals, and building long-lasting client relationships.
- Identified top talent through skillful interviewing techniques, improving overall quality of hires.
- Conducted interviews with participants to assess eligibility.
Server
Brooklyn Vs Pizza
12.2022 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Buono’s Pizza
05.2021 - 11.2022
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
Higley High School
Gilbert, AZ05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Problem-solving
- Team motivation
- Staff training
- Coaching and mentoring
- Goal setting
- Leading team meetings
- Team building
Timeline
Lead Sales Representative
NetForce
03.2025 - Current
Server
Brooklyn Vs Pizza
12.2022 - 03.2025
Server
Buono’s Pizza
05.2021 - 11.2022
High School Diploma -
Higley High School
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