DYONNA GARCIA
Phoenix
Summary
Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
5
5
years of professional experience
Work History
Caregiver
Margaret Garcia
Glendale
06.2019 - 03.2024
- Performed housekeeping tasks related to my mother's care such as laundry and changing linens.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for my mother who was experiencing depression or anxiety due to her illness and disability.
- Administered prescribed medications on a timely basis following care plan instructions.
- Helped maintain the safety of my mother's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted my mother with daily living activities such as bathing, dressing, and grooming.
Customer Service Representative
Rouge event's
Glendale
01.2019 - 05.2021
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
Education
GED -
Central High School
Phoenix, AZ08-2017
Skills
- Medication administration
- Meal preparation
- Personal care assistance
- Safety monitoring
- Housekeeping tasks
- Emotional support
- Customer service
- Interpersonal communication
- Compassionate care
- Active listening
- Daily living assistance
- Patient care and companionship
- Multitasking and organization
- Patient care
- Elderly care
- Basic housekeeping
- Lifting and transferring
- Housekeeping
- Dependable and responsible
- Reliability and punctuality
- Flexible schedule
- Strong ethics
- Medication and appointment reminders
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
I LOVE TO SPEND TIME WITH MY FAMILY AND FRIENDS
I ENJOY LEARNING NEW THINGS
FAST LEARNING
HANDS ON WITH MY CLIENTS AND THEIR FAMILY
References
References available upon request.
Timeline
Caregiver
Margaret Garcia
06.2019 - 03.2024
Customer Service Representative
Rouge event's
01.2019 - 05.2021
GED -
Central High School