ILGAR HUSEYNOV
Baku,BA
Summary
Multi-talented professional with several years of experience bringing background in data analysis, business development and operations leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills.
Overview
13
13
years of professional experience
Work History
QA Chapter Lead
The International Bank of Azerbaijan OJSC
Baku
01.2023 - Current
- Identified opportunities for improving the efficiency of the QA process through automation or other means.
- Supervised a team of QA Engineers in executing all phases of testing activities.
- Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
- Reviewed requirements documents and technical specifications to provide timely and meaningful feedback.
Senior Business Analyst
The International Bank of Azerbaijan OJSC
09.2022 - 01.2023
- Technical analysis of business processes
- Preparation of documents reflecting technical information on business processes, integrations and changes
- Supporting the team in the testing process until the time of deployment of the modified business process in the main environment
- Monitoring the change in the technical assignment during the implementation period.
Product Owner (CRM Squad)
Kapital Bank OJSC
09.2021 - 09.2022
- Set up a Campaign Management tool
- Ensure centralized management of communications
- Unified lead database management and quality control
- Ensuring quality control of customer data.
Product Owner (Data Governance Squad)
Kapital Bank OJSC
04.2021 - 09.2021
- Identifying Data Domains and assigning domain owners
- Assign other roles in Data Governance
- Development of playbooks and processes on Data Governance.
Product Owner (X-Sell Squad)
Kapital Bank OJSC
09.2020 - 04.2021
- Get acquainted with the Bank's strategic goals and take necessary steps for product development
- Monitor the product to achieve the set goals and develop the product by taking the necessary steps
- Develop a product development plan and monitor the next steps in accordance with the plan
- Develop a strategy for cross-selling credit products to customers.
Head of Data Analytics
Kapital Bank OJSC
01.2018 - 09.2020
- Providing alternative sales channels (Telemarketing, ATMs, etc.) with sales leads and control leads quality
- Providing other structures with necessary information and reports
- Building segments and models based on customer behavior
- Controlling the completeness and quality of customer information, ensuring the accuracy and completeness of information.
Manager at Campaign Management Division, CLM Department
Kapital Bank OJSC
07.2017 - 01.2018
- Campaign organization and management
- Establish a new business process for telemarketing and provide leads.
Manager at Methodology Division, Business Processes Department
Kapital Bank OJSC
02.2017 - 07.2017
- Development of business process methodology
- Carrying out quantitative and qualitative analysis of business processes, as well as preparation of proposals for optimization of business processes
- Ensuring accountability for business processes.
Senior BPM Developer
Kapital Bank OJSC
06.2016 - 02.2017
- Credit, Deposit and Plastic card registration and establishment, testing and further optimization of business processes supporting them
- Preparation of business process reports (on SQL).
Senior Product Developer
Kapital Bank OJSC
07.2014 - 06.2016
- Creation and management of new products for retail business (creation technical documentation, test cases and testing)
- Calculation of monthly bonuses for sales staff and branch managers
- Conducting product trainings (as a member of the Bank's trainers group)
- Manage excell registration files before the BPM system is implemented
- Supervise the technical application of products.
Product development specialist
Bank of Baku OJSC
10.2011 - 07.2014
- Creation and management of new products for retail business
- Conducting product trainings.
Education
National Aviation Academy
01.2010
Skills
- Servant leadership
- Decision making
- Problem solving
- Agile leadership
Main Projects
- Business Processes transformation (With Mckinsey)
- Customer Lifecycle Management (With Mckinsey)
- Digitalization (With McKinsey)
- Personalization (With BCG)
Languages
Azerbaijani
First Language
English
Intermediate (B1)
B1
Russian
Advanced (C1)
C1
Timeline
QA Chapter Lead
The International Bank of Azerbaijan OJSC
01.2023 - Current
Senior Business Analyst
The International Bank of Azerbaijan OJSC
09.2022 - 01.2023
Product Owner (CRM Squad)
Kapital Bank OJSC
09.2021 - 09.2022
Product Owner (Data Governance Squad)
Kapital Bank OJSC
04.2021 - 09.2021
Product Owner (X-Sell Squad)
Kapital Bank OJSC
09.2020 - 04.2021
Head of Data Analytics
Kapital Bank OJSC
01.2018 - 09.2020
Manager at Campaign Management Division, CLM Department
Kapital Bank OJSC
07.2017 - 01.2018
Manager at Methodology Division, Business Processes Department
Kapital Bank OJSC
02.2017 - 07.2017
Senior BPM Developer
Kapital Bank OJSC
06.2016 - 02.2017
Senior Product Developer
Kapital Bank OJSC
07.2014 - 06.2016
Product development specialist
Bank of Baku OJSC
10.2011 - 07.2014
National Aviation Academy
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