Earl Dennis III
Apache Junction
Summary
Dynamic and quality-focused professional with over 4 years of valuable experience managing all aspects of automation tech support of operations, including updating computer and network systems, offering technical services, and ensuring equipment maintenance within fast-paced environments. Demonstrated proficiency in performing maintenance procedures, updating current programs/systems, and providing problem identification/resolution tools for computer hardware and software improvement. Well-versed in documenting all progress and reporting developments to upper management to aid in designing/implementing operational strategies.
Overview
15
15
years of professional experience
Work History
Benefits Eligibility worker
State Of Arizona
10.2022 - Current
- Assigned daily tracks in various regions to help clients with the interview process for medical, cash and nutrition benefits, using HEA plus and Aztecs software to enter information to be verified according to policy.
- Conduct client interviews for intakes and reviews on assigned caseload.
- Approve or deny applications following state and federal statutes.
- Direct contact with contracted providers to authorize, change or stop child care services.
- Research and prepare case histories.
- Priors and corrections of cases made by previous BES, to ensure case are completed correctly.
Automation Engineering Material Handling Systems Technician | Equipment Tech-Indirect
INTEL Corporation
02.2019 - 01.2022
- Assigned daily responsibilities to other AETS during PMs, error recovery, and crises.
- Carried out all wafer production-related functions related to equipment, process, and training.
- Gathered and analyzed operational data to apply online equipment modifications and ensure process optimization.
- Troubleshoot electrical/mechanical faults with non-functioning electro-mechanical equipment utilized in manufacturing process.
- Increased operational productivity through preventive maintenance, troubleshooting, spares, and sustaining.
- Executed various activities, such as streamlining operations, addressing unusual occurrences in production lines, and assessing stability and health of technology.
- Fixed equipment malfunctions and streamlined seamless operations by adjusting, repairing, and assembling equipment per layout plans, blueprints, operating or repair manuals, and rough sketches/drawings.
- Improved existing processes through preventative maintenance on production equipment while adhering to standards for completing tasks to avoid interruptions.
- Generated open communication between operations manager to complete engineering operations and troubleshoot equipment to server and ASI connections to fix potential communication problems on shift.
Contract Worker, PM Technician
Retronix Semiconductor
11.2018 - 02.2019
- Maximized equipment’s useful life by conducting maintenance PMs on various automated vehicles in safe and timely manner.
- Offered full support in data collection and communicated with Fab POC on multiple aspects, including data entry on findings and time returned to production alerts sent to several contacts.
Contract Worker | PGV Technician Level 2
Kelly Services OGC LLC, INTEL
01.2017 - 11.2018
- Fixed and updated PGVs for G3 Link project and managed inventory for assigned project.
- Performed ADHOC PMS, aided CMS with PMs on daily basis, and documented all work orders in FUZION, PM View, and Pass Down to support Intel in wafer manufacture while keeping equipment in production for upcoming MDIs or E-FITS.
- Offered assistance to PGV team and directed on shift as Baywatch and several other training responsibilities.
- Executed link project inventory and applied on shift 5 and shift 7 inventory control CW’s, signing out equipment to team and accomplished assigned duties related to missing and documenting damaged equipment.
- Fixed PGVs, inventories, Wings system, and Fuzion w/o and pass-down for G3 Link project while leading support and training of new CWs as needed.
Container Repairer | Service Support
City of Scottsdale
03.2014 - 02.2017
- Streamlined productivity by quickly responding to customer inquiries and receiving/completing work orders to guarantee client satisfaction.
- Evaluated all computer-related work using MS Word, Excel for warranties, and Outlook for email management and ensured submission of repair orders for problems at Container Repair facility.
- Prepared copy shipping packing slips to keep track of shipments while assisting with trailer unloading and forklift experience.
- Controlled various unique event setups and brush crew tool maintenance for specific projects ordered by Police Department, such as oil spills, etc.
- Conducted one-on-one meetings with residents to discuss potential problems and concerns and inspected different failed containers to optimize key processes.
- Assisted clients on calls while supervising warranty programs and inventory management.
Equipment Operator
City of Scottsdale
01.2012 - 03.2014
- Guaranteed safe operations at start and end of shift while operating brush collection route and pre-fighting vehicle.
- Gathered trash from diverse residents weekly and utilized various tools to perform necessary tasks, such as 2way radio, maps of different collection areas, winches, and other hand tools.
- Delivered 300 new refuse cans to regions with failed containers, ranked by age, expired work orders, and priority due to vandalism requiring container repair and painting.
- Maintained all trash and recycling containers used for daily inventory, removed damaged trash and containers for warranty replacement and recycling, and monitored archives.
Maintenance Worker
City of Scottsdale
01.2011 - 01.2013
- Performed cleaning functions and ensured landscaping/park maintenance and garbage removal using litter control equipment.
- Removed trim and pruned shrubs and cleaned ramada’s, sidewalks, and patios to assure cleanliness.
Parks Laborer
City of Scottsdale
10.2010 - 03.2011
- Provided maintenance services for sports complexes, including trash liner removal from parks, minor irrigation repair, and safety inspections for playgrounds/sports nets.
- Facilitated special event preparation, commission meeting clean-ups, and softball tournaments.
- Aided Scottsdale police department in accident clean-ups by contributing to various activities, such as painting, installation of plant material, turf maintenance, and accident response.
Education
AAS, AAB - Cybersecurity
Eastern Gateway Community College
Skills
- Customer Service
- Equipment Management
- Technical Assistance
- Preventive Maintenance
- Troubleshooting & Problem Resolution
- Regulatory Compliance
- Process Optimization
- Documentation & Reporting
- Cross-Functional Collaborations
- Quality Assurance
- Remote Working
Groups
- State of Arizona Dept of Economic Security, Priors work group
- GOOGLE CHAMPIONS
Personal Information
Title: Quality Control Reviewer
Timeline
Benefits Eligibility worker
State Of Arizona
10.2022 - Current
Automation Engineering Material Handling Systems Technician | Equipment Tech-Indirect
INTEL Corporation
02.2019 - 01.2022
Contract Worker, PM Technician
Retronix Semiconductor
11.2018 - 02.2019
Contract Worker | PGV Technician Level 2
Kelly Services OGC LLC, INTEL
01.2017 - 11.2018
Container Repairer | Service Support
City of Scottsdale
03.2014 - 02.2017
Equipment Operator
City of Scottsdale
01.2012 - 03.2014
Maintenance Worker
City of Scottsdale
01.2011 - 01.2013
Parks Laborer
City of Scottsdale
10.2010 - 03.2011
AAS, AAB - Cybersecurity
Eastern Gateway Community College