Eddie Davis
Page,AZ
Summary
Accomplished Maintenance Technician at Beauvoir Manor, adept at optimizing HVAC systems and enhancing water conservation. Proven track record in safety-conscious operations and exceptional communication, leading to increased efficiency and reduced downtime. Skilled in problem-solving and preventive maintenance, ensuring compliance and minimizing disruptions. Recognized for streamlining processes and achieving 95% customer satisfaction.
Tourism professional with background in providing enriching experiences to visitors. Expertise in delivering insightful tours and fostering welcoming atmosphere. Strong focus on teamwork and achieving exceptional visitor satisfaction, adaptable to changing schedules and group dynamics. Skills include effective communication, in-depth historical knowledge, and customer engagement.
Overview
11
11
years of professional experience
Work History
Tour Guide
Epic Adventure
05.2023 - Current
- Led guided tours, delivering engaging narratives to enhance visitor experiences.
- Developed and implemented safety protocols for diverse outdoor adventures.
- Enhanced guest satisfaction through personalized interactions and tailored experiences.
- Monitored equipment and resources to ensure optimal functionality throughout tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Machine Operator
Hood Industries
02.2019 - 03.2023
- Operated machinery to produce quality products in compliance with safety protocols.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Assisted in loading and unloading materials for production processes.
- Monitored production line operations to identify and resolve issues promptly.
- Documented production activities accurately for quality assurance records.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Maintenance Technician
Beauvoir Manor
10.2014 - 09.2017
- Conducted routine inspections and maintenance on HVAC systems to ensure optimal performance.
- Repaired plumbing fixtures and addressed leaks, enhancing water conservation efforts.
- Implemented preventive maintenance schedules, reducing downtime and service interruptions.
- Diagnosed electrical issues and performed repairs, maintaining compliance with safety standards.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Education
GED -
Camp Shelby Youth Challenge Program
Camp Shelby, MS12-2004
Skills
- Public speaking
- Presentation skills
- Exceptional communication
- Safety consciousness
- Customer engagement
- Cleaning
- Environmental awareness
- Licensed driver in Arizona
Timeline
Tour Guide
Epic Adventure
05.2023 - Current
Machine Operator
Hood Industries
02.2019 - 03.2023
Maintenance Technician
Beauvoir Manor
10.2014 - 09.2017
GED -
Camp Shelby Youth Challenge Program