Eden Mailloux

• Supervised nursing staff to ensure adherence to care protocols and quality standards.
• Coordinated patient care plans with multidisciplinary teams to enhance treatment outcomes.
• Mentored junior nurses, fostering professional development and promoting best practices.
• Evaluated patient progress and adjusted care plans in collaboration with healthcare providers.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Mentored and supervised junior nurses, fostering a supportive and professional work environment.
• Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
• Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
• Collaborated with other healthcare professionals to provide quality patient care.
• Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
• Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
• Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
• Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.

• Administered medications and treatments according to established protocols and patient care plans.
• Monitored vital signs and assessed patients' conditions to ensure optimal care delivery.
• Collaborated with interdisciplinary teams to develop comprehensive patient care strategies.
• Educated patients and families on health management, medication usage, and recovery processes.
• Documented patient progress accurately in electronic health records for coordinated care efforts.
• Trained new nursing staff on hospital policies, procedures, and best practices in patient care.
• Led shift handovers ensuring seamless communication of critical information among team members.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Evaluated patient histories, complaints, and current symptoms.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Monitored patient reactions after administering medications and IV therapies.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Performed triage on incoming patients and determined severity of injuries and illnesses.

5 years RN in the Emergency Department and 2 years as the Nurse Auditor for the Emergency Department

Worked as a contract RN at several Emergency Departments