Reliable and detail-oriented team member with experience supporting customers and handling administrative tasks. Known for a strong work ethic, teamwork, and a positive attitude while learning new responsibilities. Comfortable using technology, following clear procedures, and keeping up in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Student Services Assistant
Glendale Community College
Glendale
09.2023 - 09.2025
Provided information to prospective and current students regarding English language programs, enrollment requirements, and college services.
Assisted students with class enrollment, new student applications, and degree planning to help them stay on track academically.
Answered student questions in person and over the phone in a high-volume front desk environment.
Supported international students by explaining enrollment steps, requirements, and available programs to individuals from diverse countries and backgrounds.
Contacted students regarding payments, enrollment minimums, and required documentation in a professional and timely manner.
Resolved student issues related to class registration, schedules, and payments by identifying solutions or directing them to appropriate resources.
Assisted Global Education Services with organizing and supporting student events and activities.
Provided guidance on GED options and study abroad opportunities available through the college.
Organized departmental paperwork, maintained accurate records, and helped keep the office clean and organized.
Education
High School Diploma -
Kino High School
Mexico
06-2022
Skills
Teamwork and reliability
Strong attention to detail
Basic technology skills (smartphones, tablets, and applications)
Fast learner with the ability to follow procedures
Time management and task prioritization
Physical stamina, comfortable standing, lifting, and working on my feet
Positive attitude in fast-paced, high-volume environments