Edna Vega Lujan
Phoenix,Az
Summary
Highly organized with exemplary multitasking, time management and customer service. Responsible and Reliable professional. Dedicated with excellent communication and organization skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player. Hospitality professional competent in keeping guest needs balanced with business targets. Leading teams and coordinating facility services. Smooth and efficient multitasker and planner. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Diligent with solid background in coordinating administrative tasks and supporting executive teams. Managed office operations efficiently and facilitated successful project completions. Demonstrated organizational skills and proficiency in communication and problem-solving.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator Supervisor
The Society Of St. Vincent De Paul
12.2022 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Assistant Manager
The Society Of Saint Vincent De Paul
10.2022 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Extra Space Storage
10.2021 - 08.2022
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Retail Senior Supervisor
Sodexo Food Service- Phoenix Children's Hospital
01.2014 - 07.2021
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Established and maintained filing systems, retrieved data using Microsoft Word & Excel and prepared management reports.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
- Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
Education
Spanish Bilingual Medical Assistant - Spanish Bilingual Medical Assistant
Phoenix Children's Hospital
Phoenix, AZ08.2014
High School Diploma -
Escuela Preparatoria 8411
Mexico07.1990
Skills
- Positive Attitude, Energetic and Professional
- High Quality Customer Service
- Clean and Organizational Standards
- Excellent Written and Verbal Communication
- Time Managing
- Multi-Tasking and Hands On
- Professional Spanish Bilingual
- Efficient and Detail-Oriented
- Managing office supply inventory
- Processing expense reports
- Multitasking and organization
Languages
Spanish
Full Professional
Timeline
Administrative Coordinator Supervisor
The Society Of St. Vincent De Paul
12.2022 - Current
Assistant Manager
The Society Of Saint Vincent De Paul
10.2022 - 12.2022
Assistant Manager
Extra Space Storage
10.2021 - 08.2022
Retail Senior Supervisor
Sodexo Food Service- Phoenix Children's Hospital
01.2014 - 07.2021
Spanish Bilingual Medical Assistant - Spanish Bilingual Medical Assistant
Phoenix Children's Hospital
High School Diploma -
Escuela Preparatoria 8411
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