Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edward Castellanos

Mesa

Summary

Dynamic HVAC Technician with advanced diagnostic skills and a customer-focused approach, successfully enhancing system efficiency at Hays Cooling & Heating. Proven track record in troubleshooting and preventative maintenance, fostering client relationships, and ensuring compliance with safety standards. Recognized for delivering timely solutions and exceptional service, contributing to increased customer satisfaction and repeat business.

Overview

7
7
years of professional experience

Work History

Level 1 HVAC Technician

Hays Cooling & Heating
06.2024 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Filled out detailed work orders for each job completed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels
  • Reduced downtime, performed emergency repairs on critical HVAC systems.

Manufacturer

Silent-Aire/ Johnson Controls
11.2023 - 06.2024
  • Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
  • Worked with raw materials to develop complete and commercially viable products.
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
  • Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
  • Adhered to industry standards and regulatory requirements, maintaining compliance at all times during the manufacturing process.
  • Contributed to workplace safety, identifying potential hazards and implementing corrective measures.
  • Streamlined inventory management to ensure optimal stock levels, minimizing waste and maximizing resource utilization.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Lead Installation Technician

Level 5 Lighting
11.2019 - 11.2023
  • Conducted regular training sessions for technicians to ensure up-to-date knowledge on industry best practices.
  • Evaluated team performance regularly to identify areas of improvement, fostering professional growth among technicians.
  • Assisted in the hiring process of skilled technicians, resulting in an overall stronger workforce capable of handling larger projects more efficiently.
  • Stayed current on industry trends and technology advancements, allowing for seamless integration of new systems into existing setups when necessary.
  • Collaborated with sales teams to provide accurate estimates and timelines for installation projects, improving client relationships.
  • Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
  • Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
  • Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
  • Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
  • Streamlined processes by creating detailed work plans and schedules for the installation team.
  • Implemented cost-saving measures while maintaining quality standards, ultimately benefiting company profits and reputation.
  • Established long-term relationships with clients by providing excellent post-installation support services.
  • Ensured safety compliance, leading to a decrease in workplace accidents during installations.
  • Led cross-functional teams on large-scale installation projects, ensuring seamless collaboration and successful project completion.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Installed and configured new equipment and systems according to company standards.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Worked with diverse types of weather and ground conditions.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Apprentice Electrician

Delta Electrical
09.2018 - 10.2019
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
  • Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
  • Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Terminated wiring and connected circuits with correct techniques.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.
  • Examined electrical units for loose connections and broken insulation.

Electrician Top Helper

Arrowhead Electrical LLC
06.2018 - 09.2018
  • Collaborated with team members to complete complex projects within tight deadlines, ensuring top-quality results.
  • Adhered strictly to OSHA guidelines when working on potentially hazardous sites which resulted in minimal accidents during my tenure as an Electrician Top Helper.
  • Supported fellow electricians in troubleshooting complex problems leading to quick identification of root causes followed by efficient solutions.
  • Adapted quickly to changing project specifications, adjusting work plans as necessary while maintaining a focus on safety and quality.
  • Exhibited strong attention to detail while working on intricate wiring tasks, minimizing errors and ensuring proper functionality.
  • Demonstrated proficiency in utilizing various hand tools, power tools, and diagnostic equipment to effectively complete assigned tasks.
  • Assisted in the installation of electrical systems for new construction projects, adhering to strict building codes and regulations.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Terminated wiring and connected circuits with correct techniques.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.

Education

High School Diploma -

Access
San Clemente, CA
06-2010

Skills

  • Advanced diagnostic skills
  • Electrical systems wiring
  • Proficient in leak testing
  • System diagnostics and troubleshooting
  • Package and split systems
  • Heating systems
  • Refrigeration system service
  • Equipment installation
  • Soldering
  • Gas furnaces
  • Responsive to change
  • Detail-oriented quality assurance
  • Customer focused
  • Clinical diagnostic techniques
  • Routine maintenance of machinery
  • Proactive equipment upkeep

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Level 1 HVAC Technician

Hays Cooling & Heating
06.2024 - Current

Manufacturer

Silent-Aire/ Johnson Controls
11.2023 - 06.2024

Lead Installation Technician

Level 5 Lighting
11.2019 - 11.2023

Apprentice Electrician

Delta Electrical
09.2018 - 10.2019

Electrician Top Helper

Arrowhead Electrical LLC
06.2018 - 09.2018

High School Diploma -

Access

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Edward Castellanos