Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Elena Rader

Mesa

Summary

Dynamic sales associate with proven expertise at Victoria's Secret & PINK, excelling in customer service and teamwork. Enhanced store appeal through strategic visual merchandising. Adept at problem-solving and time management, fostering a positive work environment. Reliable and goal-oriented, consistently exceeding expectations in high-pressure settings. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail and food environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Food Service Worker

Chipotle
05.2024 - 07.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Shift Manager

McDonald's
10.2022 - 02.2024
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Excelled in every store position and regularly backed up front-line staff.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Education

High School Diploma -

McClintock High School
Tempe, AZ
05-2023

Associate of Arts - Counseling Psychology

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Outgoing personality
  • Goal oriented
  • Reliable and punctual

Interests

  • Avid Reader
  • Traveling to new places
  • Documenting and sharing travel experiences
  • Water Color Painting
  • Dance

Timeline

Sales Associate

Victoria's Secret & PINK
08.2024 - Current

Food Service Worker

Chipotle
05.2024 - 07.2024

Shift Manager

McDonald's
10.2022 - 02.2024

High School Diploma -

McClintock High School

Associate of Arts - Counseling Psychology

Maricopa Community Colleges, Mesa Community College
Elena Rader