Elena Salinas
Phoenix
Summary
Dynamic office professional with extensive experience at J.M. Deforest, excelling in document management and scheduling appointments. Proven ability to prepare precise reports and resolve client issues effectively. Recognized for maintaining organized records and delivering exceptional customer service, ensuring smooth office operations and client satisfaction.
Overview
9
9
years of professional experience
Work History
General Office Clerk
J.M. Deforest
01.1996 - 01.1999
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Receptionist
Salinas Valley Dentistry
01.1993 - 01.1995
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
General Office Clerk
Kelly Services
01.1990 - 01.1992
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
- Coordinated and scheduled meetings and appointments.
Education
Maricopa County Office of Education
Phoenix, AZSkills
- Report preparation
- Document management
- Scheduling appointments
- Basic accounting
Languages
Spanish
Native or Bilingual
Timeline
General Office Clerk
J.M. Deforest
01.1996 - 01.1999
Receptionist
Salinas Valley Dentistry
01.1993 - 01.1995
General Office Clerk
Kelly Services
01.1990 - 01.1992
Maricopa County Office of Education
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