Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elenasia Zocco

Scottsdale

Summary

As a Sales Associate, I am very results-driven and was able to exceed my allotted sales goal 10 months out of the past fiscal year. I have been very successful in sales events, selling over 300% of my sales goal in the most recent event in which I participated. I have closely worked with my team members to create a positive impact in my store, assisting with overall and lesson sales goals for both my store and the district.

Overview

3
3
years of professional experience

Work History

Sales Associate

Music and Arts
Scottsdale
07.2023 - 08.2025
  • Assisted customers in selecting instruments and accessories based on needs.
  • Educated customers about product features and benefits effectively.
  • Conducted inventory counts to support restocking efforts efficiently.
  • Participated in promotional events to increase store visibility and engagement.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Beauty Advisor

Ulta
Scottsdale
03.2023 - 06.2023
  • Guided customers in selecting beauty products based on skin types and preferences.
  • Maintained knowledge of current beauty trends and new product launches.
  • Collaborated with team members to ensure a welcoming shopping environment.
  • Educated customers on proper product usage for maximum effectiveness.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Followed company policies related to returns, exchanges and refunds according to guidelines.
  • Upsold additional beauty items when appropriate to increase sales revenue.
  • Administered special promotions such as discounts or loyalty rewards programs.

Sales Associate

Ross Dress for Less
Scottsdale
05.2022 - 01.2023
  • Assisted customers in locating products throughout the store.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Bagged or packaged purchases and wrapped gifts.
  • Processed sales transactions accurately using point-of-sale systems.

Education

Bachelor of Arts - Flute Performance

Northern Arizona University
Flagstaff, AZ
05-2028

Flute Performance-Transfer Degree

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ
07-2025

High School Diploma -

Horizon High School
Scottsdale, AZ
05-2023

Skills

  • Sales techniques
  • Team collaboration
  • Product knowledge
  • Inventory management
  • Event promotion
  • Professional demeanor
  • Visual merchandising
  • Goal oriented
  • Upselling
  • Policy and procedure adherence
  • Relationship building
  • Problem-solving
  • Verbal and written communication
  • Retail loss prevention
  • Cold calling
  • Retail store operations
  • Multi-tasking strength
  • Customer service

Accomplishments

  • During my time at Horizon High School, I was High Woodwind Section Leader, Woodwind Captain, Drum Major in Training, High Brass Section Leader, Floor Manager, Member at Large, and Secretary in Band Council

Timeline

Sales Associate

Music and Arts
07.2023 - 08.2025

Beauty Advisor

Ulta
03.2023 - 06.2023

Sales Associate

Ross Dress for Less
05.2022 - 01.2023

Bachelor of Arts - Flute Performance

Northern Arizona University

Flute Performance-Transfer Degree

Maricopa Community Colleges, Scottsdale Community College

High School Diploma -

Horizon High School

Similar Profiles

CREATE PROFILE
Elenasia Zocco