Elgun Rasulov Bak,Azerbaijan
Baku,Baku City
Overview
14
14
years of professional experience
Work history
Adviser
AFB Bank OJSC
06.2020 - 12.2021
- Organization of service processes optimization.
- Organization of work towards optimization of Bank's existing sales and service processes
- Organization of digital processes of Bank
- Provision of new business projects of Bank and establishing processes;
- Organization of work towards creation and optimization of self-service processes;
- Organization of service processes optimization.
Director
AFB Bank OISC
02.2020 - 06.2020
- Organization of work on existing departments;
- Organization of work towards optimization of Bank's existing sales and service processes;
- Provision of new business projects of Bank and establishing processes;
- Organization of business and IT analytics on existing processes of Bank
- Organization of work towards creation and optimization of self-service processes;
- Establishing quality control and testing mechanisms of updated business processes in test environment
- Organization of service processes optimization.
Acting Director
Kapital Bank OJSC
04.2019 - 02.2020
- Organization of work on existing departments;
- Organization of work towards optimization of Bank's existing sales and service processes;
- Provision of new business projects of Bank and establishing processes;
- Organization of business and IT analytics on existing processes of Bank
- Organization of work towards creation and optimization of self-service processes;
- Establishing quality control and testing mechanisms of updated business processes in test environment
- Organization of service processes optimization.
Acting Director
Kapital Bank OJSC
01.2018 - 04.2019
- Organization of work on existing departments
- Supervision of operations in accordance with Bank's supervisory policy;
- Organization and control of mechanism of execution of operations;
- Organization of Bank's currency and clearing operations;
- Organization of business correspondence process in accordance with internal regulations of Bank;
- Providing document flow and communication processes between front and back office;
- Taking actions to optimize back office processes.
Head of Business
Kapital Bank OJSC
01.2017 - 01.2018
- Analysis of new business processes;
- Maintenance and technical implementation of process flow during bank's new business projects;
- Ensuring minimum and effective implementation of processes;
- Taking actions to track and optimize processes through technical tools;
- Carrying out analyzes to improve existing business processes;
- Ensuring optimization of front and back office processes of Bank;
- Establishing mechanism to support processes in Bank and taking actions in this direction.
Manager
Kapital Bank OJSC
01.2016 - 01.2017
- Participation in the development of the Bank's new transformation project;
- Preparation of technical maps of the Bank's existing business processes
- Re-modelling of processes in collaboration with MC Kinsey;
- Creating of tasks for providing technical implementation of newly modeled business processes;
- Carrying out analyzes to improve existing business processes;
- Development and implementation of new proposals on optimization;
- Improvement of existing business procedures in the Bank.
Senior Specialist
Kapital Bank OJSC
09.2015 - 01.2016
- Participation in preparation of Bank's new transformation project;
- Drawing up technical maps of Bank's existing business processes
- Re-modelling of processes in partnership with MC Kinsey;
- Formation of tasks for providing technical support of newly modeled business processes;
- Carrying out analysis to improve existing business processes;
- Development and implementation of new proposals on optimization;
- Improvement of existing business procedures in Bank.
Head
Expressbank OJSC
03.2015 - 09.2015
- Banking Products and Business Processes
Senior Specialist
Expressbank OJSC
01.2013 - 03.2015
Business consultant
Expressbank OJSC
04.2011 - 01.2013
- For deposit and client modules (Temenos24 system)
Retail Customer Services Specialist
Bank of Azerbaijan OJSC
05.2009 - 04.2011
Cashier
Bank of Azerbaijan OJSC
04.2009 - 07.2009
Plastic Card Specialist
Bank of Azerbaijan OJSC
09.2008 - 01.2009
Corporate Customer Services Specialist
Bank of Azerbaijan OJSC
06.2008 - 09.2008
Customer Services Specialist
Bank of Azerbaijan OJSC
09.2007 - 06.2008
Education
MBA - Bank Management
Azerbaijan University
2013
Bachelor of Science - Economic Resources Management
State Economic University
2009
Accomplishments
- AFB Bank transformation project
- Agile transformation
- Back office processes optimization project ( Agile methodology )
- Business processes optimization project
- GNI Software optimization project
- Self-service processes optimization project
- Electronic document flow project
- Integration of processes with BPM
- Expressbank transformation project (T24 banking system)
- LinkedIn Elgun Rasulov
- Collaboration
- Conflict Resolution
- Responsible approach for improving business relations
- Microsoft Office
- Decision Making
- Self-motivated professional
- 2022 - Current Advisor to Director
- E-Gov Development Center
- Organization of work towards optimization of "e-Gov" existing service processes and projects;
- Organization of digital processes of government
- Provision of new business projects and establishing processes;
- Organization of work towards creation and optimization of self-service processes;
- Projects
- Social
- Skills
Additional Information
- Summary
- decision point. During these years, it has served to integrate the process developments within the bank, to increase customer satisfaction, and to increase income at the same time. It has enabled to gain mature experience. Over the last 8 years, banking has played an important role in specialization in integrating top-of-the-line automation based on cutting-edge technology and new market demands. Successful work done in this way has been important to provide benefits in future works.
Timeline
Adviser
AFB Bank OJSC
06.2020 - 12.2021
Director
AFB Bank OISC
02.2020 - 06.2020
Acting Director
Kapital Bank OJSC
04.2019 - 02.2020
Acting Director
Kapital Bank OJSC
01.2018 - 04.2019
Head of Business
Kapital Bank OJSC
01.2017 - 01.2018
Manager
Kapital Bank OJSC
01.2016 - 01.2017
Senior Specialist
Kapital Bank OJSC
09.2015 - 01.2016
Head
Expressbank OJSC
03.2015 - 09.2015
Senior Specialist
Expressbank OJSC
01.2013 - 03.2015
Business consultant
Expressbank OJSC
04.2011 - 01.2013
Retail Customer Services Specialist
Bank of Azerbaijan OJSC
05.2009 - 04.2011
Cashier
Bank of Azerbaijan OJSC
04.2009 - 07.2009
Plastic Card Specialist
Bank of Azerbaijan OJSC
09.2008 - 01.2009
Corporate Customer Services Specialist
Bank of Azerbaijan OJSC
06.2008 - 09.2008
Customer Services Specialist
Bank of Azerbaijan OJSC
09.2007 - 06.2008
MBA - Bank Management
Azerbaijan University
Bachelor of Science - Economic Resources Management
State Economic University