Overview
Work history
Education
Accomplishments
Additional Information
Timeline
Generic
Elgun Rasulov Bak,Azerbaijan

Elgun Rasulov Bak,Azerbaijan

Baku,Baku City

Overview

14
14
years of professional experience

Work history

Adviser

AFB Bank OJSC
2020.06 - 2021.12
  • Organization of service processes optimization.
  • Organization of work towards optimization of Bank's existing sales and service processes
  • Organization of digital processes of Bank
  • Provision of new business projects of Bank and establishing processes;
  • Organization of work towards creation and optimization of self-service processes;
  • Organization of service processes optimization.

Director

AFB Bank OISC
2020.02 - 2020.06
  • Organization of work on existing departments;
  • Organization of work towards optimization of Bank's existing sales and service processes;
  • Provision of new business projects of Bank and establishing processes;
  • Organization of business and IT analytics on existing processes of Bank
  • Organization of work towards creation and optimization of self-service processes;
  • Establishing quality control and testing mechanisms of updated business processes in test environment
  • Organization of service processes optimization.

Acting Director

Kapital Bank OJSC
2019.04 - 2020.02
  • Organization of work on existing departments;
  • Organization of work towards optimization of Bank's existing sales and service processes;
  • Provision of new business projects of Bank and establishing processes;
  • Organization of business and IT analytics on existing processes of Bank
  • Organization of work towards creation and optimization of self-service processes;
  • Establishing quality control and testing mechanisms of updated business processes in test environment
  • Organization of service processes optimization.

Acting Director

Kapital Bank OJSC
2018.01 - 2019.04
  • Organization of work on existing departments
  • Supervision of operations in accordance with Bank's supervisory policy;
  • Organization and control of mechanism of execution of operations;
  • Organization of Bank's currency and clearing operations;
  • Organization of business correspondence process in accordance with internal regulations of Bank;
  • Providing document flow and communication processes between front and back office;
  • Taking actions to optimize back office processes.

Head of Business

Kapital Bank OJSC
2017.01 - 2018.01
  • Analysis of new business processes;
  • Maintenance and technical implementation of process flow during bank's new business projects;
  • Ensuring minimum and effective implementation of processes;
  • Taking actions to track and optimize processes through technical tools;
  • Carrying out analyzes to improve existing business processes;
  • Ensuring optimization of front and back office processes of Bank;
  • Establishing mechanism to support processes in Bank and taking actions in this direction.

Manager

Kapital Bank OJSC
2016.01 - 2017.01
  • Participation in the development of the Bank's new transformation project;
  • Preparation of technical maps of the Bank's existing business processes
  • Re-modelling of processes in collaboration with MC Kinsey;
  • Creating of tasks for providing technical implementation of newly modeled business processes;
  • Carrying out analyzes to improve existing business processes;
  • Development and implementation of new proposals on optimization;
  • Improvement of existing business procedures in the Bank.

Senior Specialist

Kapital Bank OJSC
2015.09 - 2016.01
  • Participation in preparation of Bank's new transformation project;
  • Drawing up technical maps of Bank's existing business processes
  • Re-modelling of processes in partnership with MC Kinsey;
  • Formation of tasks for providing technical support of newly modeled business processes;
  • Carrying out analysis to improve existing business processes;
  • Development and implementation of new proposals on optimization;
  • Improvement of existing business procedures in Bank.

Head

Expressbank OJSC
2015.03 - 2015.09
  • Banking Products and Business Processes

Senior Specialist

Expressbank OJSC
2013.01 - 2015.03

Business consultant

Expressbank OJSC
2011.04 - 2013.01
  • For deposit and client modules (Temenos24 system)

Retail Customer Services Specialist

Bank of Azerbaijan OJSC
2009.05 - 2011.04

Cashier

Bank of Azerbaijan OJSC
2009.04 - 2009.07

Plastic Card Specialist

Bank of Azerbaijan OJSC
2008.09 - 2009.01

Corporate Customer Services Specialist

Bank of Azerbaijan OJSC
2008.06 - 2008.09

Customer Services Specialist

Bank of Azerbaijan OJSC
2007.09 - 2008.06

Education

MBA - Bank Management

Azerbaijan University
2013

Bachelor of Science - Economic Resources Management

State Economic University
2009

Accomplishments

  • AFB Bank transformation project
  • Agile transformation
  • Back office processes optimization project ( Agile methodology )
  • Business processes optimization project
  • GNI Software optimization project
  • Self-service processes optimization project
  • Electronic document flow project
  • Integration of processes with BPM
  • Expressbank transformation project (T24 banking system)
  • LinkedIn Elgun Rasulov
  • Collaboration
  • Conflict Resolution
  • Responsible approach for improving business relations
  • Microsoft Office
  • Decision Making
  • Self-motivated professional
  • 2022 - Current Advisor to Director
  • E-Gov Development Center
  • Organization of work towards optimization of "e-Gov" existing service processes and projects;
  • Organization of digital processes of government
  • Provision of new business projects and establishing processes;
  • Organization of work towards creation and optimization of self-service processes;
  • Projects
  • Social
  • Skills

Additional Information

  • Summary
  • decision point. During these years, it has served to integrate the process developments within the bank, to increase customer satisfaction, and to increase income at the same time. It has enabled to gain mature experience. Over the last 8 years, banking has played an important role in specialization in integrating top-of-the-line automation based on cutting-edge technology and new market demands. Successful work done in this way has been important to provide benefits in future works.

Timeline

Adviser

AFB Bank OJSC
2020.06 - 2021.12

Director

AFB Bank OISC
2020.02 - 2020.06

Acting Director

Kapital Bank OJSC
2019.04 - 2020.02

Acting Director

Kapital Bank OJSC
2018.01 - 2019.04

Head of Business

Kapital Bank OJSC
2017.01 - 2018.01

Manager

Kapital Bank OJSC
2016.01 - 2017.01

Senior Specialist

Kapital Bank OJSC
2015.09 - 2016.01

Head

Expressbank OJSC
2015.03 - 2015.09

Senior Specialist

Expressbank OJSC
2013.01 - 2015.03

Business consultant

Expressbank OJSC
2011.04 - 2013.01

Retail Customer Services Specialist

Bank of Azerbaijan OJSC
2009.05 - 2011.04

Cashier

Bank of Azerbaijan OJSC
2009.04 - 2009.07

Plastic Card Specialist

Bank of Azerbaijan OJSC
2008.09 - 2009.01

Corporate Customer Services Specialist

Bank of Azerbaijan OJSC
2008.06 - 2008.09

Customer Services Specialist

Bank of Azerbaijan OJSC
2007.09 - 2008.06

MBA - Bank Management

Azerbaijan University

Bachelor of Science - Economic Resources Management

State Economic University
Elgun Rasulov Bak,Azerbaijan