Eliada Muja
Tucson
Summary
Dynamic and reliable professional with a proven track record in customer service and responsible alcohol service, demonstrated at Gentle Bens. Excelled in high-volume environments, showcasing strong multitasking abilities and an engaging personality. Adept at maintaining cleanliness and anticipating guest needs, contributing to positive team dynamics and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bartender
Gentle Bens
09.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Hostess
Lombardos
11.2019 - 08.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
BBA - Business Management
University of Arizona
Tucson, AZ05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Suggestive selling
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
- Professional appearance
- Anticipating guest needs
- Engaging customers
Timeline
Bartender
Gentle Bens
09.2021 - Current
Restaurant Hostess
Lombardos
11.2019 - 08.2020
BBA - Business Management
University of Arizona
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