Elias Rodriguez
Phoenix
Summary
I have a very welcoming personality, able to meet new people and talk to customers with care. Looking to better my current work ethic to be able to handle very stressful situations and leave the customer satisfied and comfortable.
I'm very willing to help anyone with their duties or step in to handle difficult situations.
Music, Movies, and Games are my interests but to understand a new subject and gain new work experience is what I really look for and to better myself.
Overview
10
10
years of professional experience
Work History
Store Clerk
Zia Record Exchange
Phoenix, AZ
09.2021 - Current
- Worked with transactions and understand Point Of Sale systems, handled cash efficiently.
- Trained new team members on store policies and how the operations work to keep things flowing.
- Helped with displaying merchandise for sale and putting out all new product.
- Resolved some customer complaints and handling deals at the Trade/sell counter.
- Assisted customers by answering questions, store transfers, or customer orders.
- Assisted customers by locating items, or availability at other locations.
- Worked with management to better the shift for other team members.
- Made sure peers concerns are heard and their interests needed.
Shift Manager
Pizza Hut
Phoenix, AZ
08.2016 - 10.2021
- Supervised daily shifts, ensuring things go accordingly with company standards and procedures.
- Trained and mentored team members on customer service and work efficiency.
- Keeping track of inventory and keeping the business clean and safe to handle food.
- Coordinated staff roles to keep the shifts running well.
- Sometimes taking over the inventory orders for Store Managers and handling Driver payouts.
- Training new employees on how to operate facilities and how to handle/store ingredients.
Education
High School Diploma -
North High School
Phoenix, AZSkills
- Customer service
- Able to handle stressful situations
- Cleanliness and hygiene
- Reliability and punctuality
- Handling Cash/Card Transactions
- Loss prevention
- Fraud detection, Can check bills over $50 to notice any counterfeit
Languages
English
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Video Gaming
- Playing Guitar and Drums
Timeline
Store Clerk
Zia Record Exchange
09.2021 - Current
Shift Manager
Pizza Hut
08.2016 - 10.2021
High School Diploma -
North High School