Elijah Shah-Felix
Laveen
Summary
Critical Environment Technician with 1+ year of hands-on experience supporting mission-critical infrastructure across Microsoft, Apple, and Intel data center environments. Skilled in HVAC maintenance, cooling tower refurbishment, emergency filtration, coil cleaning, and industrial cleaning services. Experienced in responding to urgent service needs, maintaining uptime-critical systems, and leading tower cleaning operations. Safety-certified (OSHA 10, CPR, Silica) and committed to operational excellence in high-availability environments.
Overview
1
1
year of professional experience
Work History
Technician II
Ac3e Energy Services
Phoenix
11.2024 - Current
PROFESSIONAL EXPERIENCE
Provide HVAC, cooling tower maintenance, and industrial cleaning services in mission-critical and high-availability environments, including hyperscale data centers and healthcare facilities.
Key Responsibilities & Achievements:
- Performed filter replacements, emergency filter changes, media changes, and coil cleaning within Microsoft data center facilities.
- Supported cooling tower refurbishment and full tower cleaning operations at Apple data center sites.
- Served as Lead Technician for multiple cooling tower cleaning projects at Apple, coordinating crew tasks and ensuring safety compliance.
- Assisted in maintaining operational integrity of cooling systems at Intel data center sites.
- Contributed to tower refurbishment projects at Banner Ironwood Medical Center and Honeywell Warner facilities.
- Worked in active, high-security environments following strict safety, access, and operational protocols.
- Supported preventative maintenance efforts to reduce system downtime and improve cooling efficiency.
- Operated in high-noise, industrial conditions while adhering to safety standards and PPE requirements.
- Collaborated with site teams to ensure service tasks were completed without disrupting critical operations.
Education
High School Diploma -
Betty FairFax High School
Laveen05-2024
Core Competencies
- Critical Environment Support
- Cooling Tower Maintenance & Refurbishment
- HVAC Systems Maintenance
- Emergency Filter Installation
- Coil Cleaning & Media Changes
- Mission-Critical Infrastructure
- Incident Response Support
- Preventative Maintenance
- Industrial Cleaning in Data Centers
- Safety & Compliance (OSHA 10)
- High-Noise / Industrial Environments
- Team Leadership
Certifications
- OSAH 10 Certification
- CPR Certification
- Silica Safety Certification
Additional Qualifications
- Experience working within Microsoft data center environments
- Familiar with mission-critical cooling infrastructure
- Able to work 12-hour shifts, nights, weekends, and holidays
- Willing to travel up to 25% as required
- Able to meet Microsoft Cloud Background Check requirements
Timeline
Technician II
Ac3e Energy Services
11.2024 - Current
High School Diploma -
Betty FairFax High School