Elina Padilla
Glendale
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Optum
05.2025 - Current
- Verify patients information by interviewing patient, reviewing and/or recording medical history.
- Taking vital signs, confirming purpose of visit or treatment.
- Support patient care delivery by helping health care providers during examinations.
- Preparing laboratory specimens; performing basic laboratory test on premises.
- Maintain patient confidence and protect operations by keeping patient care information confidential.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Front Desk Representative
UFC Fit
10.2020 - 12.2023
- Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
Cashier/ food runner/ food prep
Monzu/ Old School Pizzaeria
03.2021 - 06.2023
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Greeted customers and provided outstanding customer service.
Cashier/Stocker/Key Holder
99 Cents only Store
08.2018 - 09.2020
- Keep the store clean and organized, while also greeting and assisting customers.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced shopping experience, provided product information and location assistance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Certified Medical Assistant -
Optum
Phoenix, AZ07.2023
Skills
- HIPAA compliance
- Vital sign monitoring
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient documentation
- Problem-solving
- Verbal and written communication
- CPR
Timeline
Certified Medical Assistant
Optum
05.2025 - Current
Cashier/ food runner/ food prep
Monzu/ Old School Pizzaeria
03.2021 - 06.2023
Front Desk Representative
UFC Fit
10.2020 - 12.2023
Cashier/Stocker/Key Holder
99 Cents only Store
08.2018 - 09.2020
Certified Medical Assistant -
Optum
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