Elisa Rodriguez
Tucson
Summary
Dynamic cosmetologist with expertise from Flawless Salon and Spa, excelling in personalized beauty consultations and salon management. Proven track record in client satisfaction and loyalty through exceptional customer service and problem resolution. Skilled in hair and makeup application, appointment scheduling, and team collaboration, driving a 20% increase in repeat clientele.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Cosmetologist
Flawless Salon and Spa
Tucson
02.2025 - Current
- Provided personalized beauty consultations to clients for tailored services.
- Performed haircuts, color treatments, and styling following client preferences.
- Applied skincare treatments and makeup techniques to enhance client appearances.
- Maintained cleanliness and organization of salon tools and workstations daily.
- Educated clients on hair and skincare products for at-home maintenance.
- Managed appointment scheduling and client records for efficient service delivery.
- Resolved client concerns promptly to maintain high satisfaction levels in the salon environment.
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
Barista
Starbucks
Tucson
06.2021 - 03.2025
- Prepare bills for food, using cash registers, and accept payment or make change.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Brew coffee and tea, and fill containers with requested beverages.
Patient Care Technician
Saguaro East Side
Tucson
10.2022 - 02.2024
- Checking in and out patients
- Answering phones
- Problem solving to help patients get the best care
- Verifying insurances
- Cleaning the lobby to make sure we provide a great space for our patients.
- Scheduling patients for upcoming appointments
- Updating referrals
- Chart prep for both NPs for upcoming dates
- Take payments
- Close the cash draw at the end of the day and making sure all payments match up
- Sending out the deposit bag making sure all mail gets sent out as well as all payments for the day before
- Checking mail and making sure doctors receive in a timely matter
- Going through documents and placing them in patient charts to make sure all information there
Patient Care Technician
Tucson Medical Center
Tucson
06.2022 - 10.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to emergency situations to help with lifting and transporting patients
Sales Associate
OLD NAVY
Tucson
10.2019 - 02.2021
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Place special orders or call other stores to find desired items.
- Inventory stock and requisition new stock.
- Clean shelves, counters, and tables.
Education
Cosmetology
Aveda Institute
Tucson, AZ03-2025
DESERT VIEW HIGH SCHOOL
TUCSON, AZ04-2018
Skills
- Social Perceptiveness
- Medical Equipment
- Appointment scheduling
- Hair and makeup application
- Customer service
- Problem resolution
- Team collaboration
- Organizational skills
- Sales expertise
- Salon management
- Documentation
Certification
• CPCT/A - Patient Care Technician/Assistant
• First Aid/CPR Certified
• First Aid/CPR Certified
Timeline
Cosmetologist
Flawless Salon and Spa
02.2025 - Current
Patient Care Technician
Saguaro East Side
10.2022 - 02.2024
Patient Care Technician
Tucson Medical Center
06.2022 - 10.2022
Barista
Starbucks
06.2021 - 03.2025
Sales Associate
OLD NAVY
10.2019 - 02.2021
Cosmetology
Aveda Institute
DESERT VIEW HIGH SCHOOL