Elisabet Quinones

• Developed reports to track performance metrics and inform decision-making.
• Implemented process improvements that increased efficiency in workflows.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business

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• Established strong relationships with clients, resulting in numerous referrals and long-term loyalty to the gym facility.
• Prepared and inspected course equipment to verify safety and cleanliness before classes.
• Assisted in maintaining a clean, safe workout environment through regular equipment inspections and sanitation efforts.
• Motivated participants through one-on-one instruction and positive feedback.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.