Elisha Walker
Whiteriver,AZ
Summary
Dedicated Water Distribution Operator with proven expertise at White Mountain Tribal Utility Authority. Enhanced water quality through effective chemical handling and rigorous water testing. Skilled in SCADA system operation and instrumentation troubleshooting, fostering teamwork and customer satisfaction by resolving service issues promptly. Committed to public health protection and regulatory compliance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Water Distribution Operator
White Mountain Tribal Utility Authority
07.2023 - Current
- Improved water distribution efficiency by conducting regular system inspections and identifying potential issues.
- Maintained accurate records for regulatory compliance by diligently documenting test results and maintenance activities.
- Participated in mandatory training programs to stay current on industry best practices and regulatory requirements.
- Operated valves and gates as needed for optimal flow control within the distribution network, minimizing service disruptions.
- Reduced water loss rates by promptly identifying and repairing leaks within the distribution system.
- Optimized water pressure levels for customer satisfaction by adjusting pump operations accordingly.
- Supported infrastructure projects such as pipeline replacement during main water transmission line break.
- Conducted thorough investigations into customer complaints regarding water quality, pressure, or availability, implementing corrective actions when necessary.
Water Treatment Plant Operator
White Mountain Tribal Utility Authority
Whiteriver , AZ
03.2022 - 06.2023
- Adhered to EPA and OSHA regulations.
- Disinfected water with chemicals such as aluminum sulfate and chlorine in exact concentrations.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Prepared reports and documentation related to plant operations.
- Optimized chemical usage by conducting jar tests and adjusting treatment protocols as needed.
- Monitored water production and tested water samples to evaluate quality and safety.
- Interpreted data to identify trends and address problems.
- Utilized SCADA systems to monitor and control plant operations.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Improved overall water quality by monitoring key parameters, adjusting treatment processes, and managing chemical dosages.
- Operated equipment such as skid-steer loader and excavator regularly.
- Optimized water levels in tanks and other systems for best flow and quality.
- Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Water Meter Technician
White Mountain Tribal Utility Authority
Whiteriver, AZ
05.2021 - 03.2022
- Contributed to team productivity by providing training and support to new technicians on equipment usage, safety protocols, and company policies.
- Improved customer satisfaction by promptly addressing and resolving water meter-related service issues.
- Facilitated smooth communication between field technicians and office personnel by providing accurate, timely updates on work order progress.
- Optimized inventory management practices by routinely monitoring stock levels of essential parts needed for meter maintenance tasks.
- Promoted a positive company image through professional interactions with customers during service calls, addressing any concerns or questions they may have.
- Reduced billing errors through meticulous tracking, recording, and reporting of water usage data to utility companies.
- Continuously updated technical knowledge of industry standards, regulations, and best practices through attending relevant workshops or trainings as required.
- Expedited response times for emergency service calls by maintaining a well-organized vehicle stocked with necessary tools and equipment at all times.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Used Neptune 360 to transfer collected meter reads to company databases monthly.
Education
One Year of College - Psychology
Arizona State University
Tempe, AZ01-2021
High School Diploma -
Alchesay High School
Whiteriver, AZ05-2020
Skills
- Instrumentation troubleshooting
- SCADA system operation
- Public health protection
- Chemical handling
- Water testing
- Backwash procedures
- Water sampling
- Plant operations
- Chlorination systems
- Water meter reading, repair and installation
Certification
- Water Distribution - Level 1 Inter Tribal Council of Arizona, Inc. 2024/03
- Water Treatment - Level 1 Inter Tribal Council of Arizona, Inc. 2024/11
Timeline
Water Distribution Operator
White Mountain Tribal Utility Authority
07.2023 - Current
Water Treatment Plant Operator
White Mountain Tribal Utility Authority
03.2022 - 06.2023
Water Meter Technician
White Mountain Tribal Utility Authority
05.2021 - 03.2022
- Water Distribution - Level 1 Inter Tribal Council of Arizona, Inc. 2024/03
- Water Treatment - Level 1 Inter Tribal Council of Arizona, Inc. 2024/11
One Year of College - Psychology
Arizona State University
High School Diploma -
Alchesay High School
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