Elisia McCullar
Mesa
Summary
At both stores I worked at, I had to manage the store by myself so I'm very self sufficient so long as I know what needs to be done. I opened and closed the store, used the cash register and correctly handled money, restocked the floor, checked inventory, and kept the store looking presentable. I also enthusiastically engaged with customers and did my best to satisfy their needs. I've been complimented for my friendly demeanor and take pride in that. I also did my best to make sure I understood directions from managers, and would rather double check with them than do the task wrong and have to redo it.
Overview
2
2
years of professional experience
Work History
Sales Associate
Go Gal
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
ABC Art
05.2023 - 09.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Used in-store system to locate inventory and place special orders for customers.
Education
Associate of Arts - Fine Arts
Maricopa Community Colleges, Mesa Community College
Mesa, AZ12-2027
High School Diploma -
Mesa High School
Mesa, AZ05-2022
Skills
- Customer service
- Listening skills
- Outgoing personality
- Money handling
- Stocking and receiving
- Store opening and closing
- Merchandise display
- POS system operation
- Friendly and outgoing
- Excellent people skills
- Cash register operation
- Problem-solving skills
Timeline
Sales Associate
Go Gal
01.2025 - Current
Sales Associate
ABC Art
05.2023 - 09.2024
Associate of Arts - Fine Arts
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Mesa High School
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