Elizabeth Castellanos
Rio Rico
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Administrator
Angels Care Home Health
02.2022 - Current
- Responsible for the day to day direction of branch operations to ensure quality and efficient operations.
- Direct and coordinate branch and assume responsibility for continuity, quality and safety of services delivered.
- Employ, contract, recruit, manage and direct qualified personnel to carry out agency policies and procedures.
- Maintain accurate and complete business profile.
- Payroll
- Review and accept incoming referrals acceptable for home health services.
- F2F packet building acceptable for Medicare billing.
- Collaborated with healthcare professionals to ensure seamless communication and coordinated patient services.
Community Liaison
Santa Rita Hone Health
10.2019 - 01.2022
- Cencus growth
- Developed and maintained partnerships with local organizations to enhance community support services, leading to more connected and supported community.
- Assisted in planning and executing health fairs, promoting wellness initiatives within the community.
- Intake specialist; review incoming referrals. insurance verification, prior authorization, provider verification.
Intake Specialist
DEPENDABLE HEALTHCARE SERVICES, INC.
02.2015 - 10.2019
- Safely ensure transition of patient from hospital and or skill nursing facility to home.
- Review discharge orders and summary to provide proper care and services. Insurance verification, building cases by collecting medical records for registered nurse home visits.
- Prior authorization, multi-line phone system, Epic and Cerner medical records.
- Scheduling
- Obtaining appointments and transportation for patients.
- Arizona Long Term Care application
- Community resources based on needs for patients.
- Nursing and home health aide payroll.
Birth Recorder/Medical Records Clerk
Holy Cross Hospital
01.2013 - 02.2015
- Birth certificates registration
- Data entry
- EMR
Medical Assistant Back Office
Total Care
12.2003 - 12.2006
- 480-704-9200 Front Office: Patient check in, call backs with results, charting, scheduling medication refills, ordering supplies Back Office: Blood draws EKG, stress test, injections, vital signs, rooming patients, urine analysis, SVN, Spirometry, Blood Sugar Testing.
Education
Associate in Health Care administration -
Pima Medical Institute
Tucson03.2018
No Degree - Medical Assistant
Pima Medical Institute
Mesa, AZ02-2003
Skills
- Home Health
- Customer Service
- Bilingual Spanish
- Data Entry
- Health service referrals
- Schedule coordination
- HCHB Software
- Insurance Verification
- Forcura Software
- Therapysync
- EMR systems
- Medical records
- Leadership
- Practice management
- Budgeting
- Community networking
Additional Information
Authorized to work in the US for any employer
Timeline
Administrator
Angels Care Home Health
02.2022 - Current
Community Liaison
Santa Rita Hone Health
10.2019 - 01.2022
Intake Specialist
DEPENDABLE HEALTHCARE SERVICES, INC.
02.2015 - 10.2019
Birth Recorder/Medical Records Clerk
Holy Cross Hospital
01.2013 - 02.2015
Medical Assistant Back Office
Total Care
12.2003 - 12.2006
Associate in Health Care administration -
Pima Medical Institute
No Degree - Medical Assistant
Pima Medical Institute