Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Hall

Tucson,AZ

Summary

Dynamic and results-driven professional with a strong background in customer service and team leadership at Fiiz Drinks. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining organized workstations, fostering a positive environment that drives repeat business and team success.

Overview

3
3
years of professional experience

Work History

Arby's Team Member

Arbys Aes
05.2023 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Assistant Manager

Fiiz Drinks
05.2022 - 04.2023
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Received cash, made change, and issued receipts.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Assisted with inventorying beverage stock and bar supplies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Babysitter

Private Babysitting
01.2020 - 09.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.

Education

No Degree -

Kent State University
Kent, OH

High School Diploma -

Ohio Connections Academy
Mason, OH
06-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Money handling
  • Computer skills
  • Creativity and innovation
  • Organizing work stations

Timeline

Arby's Team Member

Arbys Aes
05.2023 - 07.2023

Assistant Manager

Fiiz Drinks
05.2022 - 04.2023

Babysitter

Private Babysitting
01.2020 - 09.2022

No Degree -

Kent State University

High School Diploma -

Ohio Connections Academy

Similar Profiles

CREATE PROFILE
Elizabeth Hall