Elizabeth Morales
Peoria
Summary
Detail-oriented Administrative Assistant experienced in document management and office coordination. Maintained accurate records and facilitated effective communication, enhancing operational workflows. Committed to customer relations and adept at navigating fast-paced environments while demonstrating strong multitasking abilities and self-motivation.
Overview
9
9
years of professional experience
Work History
Secretary's Assistant
Maryland Gardens
Glendale
02.2025 - 03.2026
- Handled incoming calls and directed inquiries to appropriate personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
- Managed office supplies inventory and coordinated timely orders to ensure availability.
- Streamlined filing systems for documents and records to enhance retrieval efficiency.
- Facilitated interdepartmental communication to improve operational workflows.
- Updated and maintained office databases with accurate information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Cashier Team Lead
Ajo Al's Mexican Cafe
Glendale
03.2023 - 02.2025
- Led cashier team to achieve efficient and accurate transaction processing.
- Managed cash handling procedures to maintain financial accuracy and security.
- Assisted customers with inquiries, providing excellent service in a fast-paced environment.
- Resolved customer complaints promptly, improving satisfaction and retention.
- Performed daily opening and closing procedures for the register area.
- Ensured cleanliness of work environment by regularly sweeping floors and wiping down counters.
- Answered customer questions and provided store information.
Accounts Receivable Accountant
Never Stop to Dream
Puerto Penasco Sonora Mexico
09.2017 - 08.2021
- Managed accounts receivable processes to ensure timely collections and accurate records.
- Reviewed customer invoices to ensure accuracy and compliance with company policies, reducing discrepancies.
- Reconciled customer accounts to resolve discrepancies and maintain accurate balances.
- Trained junior staff on accounts receivable procedures and best practices.
- Monitored customer accounts for non-payment or late payments, facilitating timely follow-up and collection efforts.
- Created and maintained accurate records of all invoices, payments, credits and deductions.
- Assisted in month-end closing activities including journal entries, account reconciliation and variance analysis.
Education
Bachelor of Accounting - Accounting
University Of Veracruz
Mexico, ME07-2013
Skills
- Office coordination
- Document management
- Calendar management
- Appointment coordination
- Data entry
- Database maintenance
- Inventory control
- Accounts reconciliation
- Account reconciliation
- Data documentation
- Time management
- Customer service
- Problem-solving
- Conflict resolution
- Organize files
Languages
English
Professional
Spanish
Professional
Timeline
Secretary's Assistant
Maryland Gardens
02.2025 - 03.2026
Cashier Team Lead
Ajo Al's Mexican Cafe
03.2023 - 02.2025
Accounts Receivable Accountant
Never Stop to Dream
09.2017 - 08.2021
Bachelor of Accounting - Accounting
University Of Veracruz