Elizabeth Robertson
Fountain Hills
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest/patient satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Banquet Server / Server
Seville Golf & Country Club
Gilbert, AZ
03.2025 - Current
- Delivered exceptional table service during high-volume events, ensuring guest satisfaction and comfort.
- Collaborated with kitchen staff to coordinate timely meal service and presentation standards.
- Assisted in setup and teardown of banquet spaces, maintaining organization and cleanliness throughout events.
Server (Freelance)
Qwick
Fountain Hills, AZ
01.2023 - Current
- Adapt to diverse hospitality environments; deliver consistent service; support teams during high-volume shifts.
Server / Food Runner
Fairmont Scottsdale Princess
Scottsdale, AZ
02.2024 - 03.2025
- Set up food runner station; communicate with chefs and servers; greet guests; take and input orders accurately; answer menu questions.
Server
Cielo at ADERO Resort (MVW)
Fountain Hills, AZ
12.2021 - 12.2022
- Provide fine-dining service; coordinate with kitchen staff; ensure guest satisfaction; restock and maintain cleanliness.
Server
First Watch
Scottsdale, AZ
05.2021 - 11.2021
- Deliver fast, friendly service in a high-volume environment; ensure order accuracy and positive guest experience.
Cashier
Safeway
Scottsdale, AZ
03.2020 - 11.2020
- Operate cash register/POS; assist with stocking and sanitation; provide friendly customer service; support other departments.
Manager – Disabled Care Units
Upstate Pharmacy
West Seneca, NY
05.2000 - 12.2019
- Oversaw and managed daily pharmacy operations for 200+ group homes, ensuring compliance with regulatory standards and enhancing patient safety.
- Fostered collaborative relationships with healthcare providers, enhancing communication and patient care services.
- Developed and implemented training programs for staff, improving service quality and operational efficiency.
- Managed inventory control processes, optimizing stock levels and reducing waste through effective forecasting.
Education
Regents Diploma -
West Seneca West Senior High School
West Seneca, NYSkills
- Time management
- Customer service
- Problem-solving
- Punctual and reliable
- Hospitality service expertise
- Multitasking and organization
- Task prioritization
- Adaptability
Certification
Food Handler (exp. Feb 2026) | Alcohol Handler (exp. Feb 2026) | TABC Certified | Valid Driver's License
Timeline
Banquet Server / Server
Seville Golf & Country Club
03.2025 - Current
Server / Food Runner
Fairmont Scottsdale Princess
02.2024 - 03.2025
Server (Freelance)
Qwick
01.2023 - Current
Server
Cielo at ADERO Resort (MVW)
12.2021 - 12.2022
Server
First Watch
05.2021 - 11.2021
Cashier
Safeway
03.2020 - 11.2020
Manager – Disabled Care Units
Upstate Pharmacy
05.2000 - 12.2019
Regents Diploma -
West Seneca West Senior High School