Elizeli Alamea
Arizona City
Summary
Detail-oriented and highly organized professional with strong communication, problem-solving, and administrative skills. Bilingual in English and Spanish. Experienced in client services, payment processing, document management, and maintaining accurate records. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general office software. Adept at managing multiple priorities in fast-paced environments, while maintaining attention to detail and confidentiality.
Overview
4
4
years of professional experience
Work History
Immigration Counselor
Chicanos Por La Causa
Tucson
04.2025 - Current
- Guide clients through appropriate immigration pathways by assessing eligibility and clearly explaining processes
- Manage individual caseloads, maintaining accurate and well-organized client files
- Collect, process, and document client payments with accuracy and confidentiality
- Prepare, review, and track required paperwork to ensure timely and compliant submissions
- Maintain detailed records containing sensitive personal and financial information
- Provide high-quality customer service through professional communication and strong interpersonal skills
- Demonstrate exceptional organization and attention to detail in a fast-paced environment
IRSRC Internship Student
Pima Community College
Tucson
09.2024 - 02.2025
- Prepared and organized client case files, ensuring inclusion of all required documentation
- Maintained accurate records while handling confidential information
- Applied academic knowledge to real-world administrative and clerical tasks
- Managed multiple assignments efficiently while meeting deadlines
Merchandising Associate
Lowe’s Home Improvement
Casa Grande
06.2022 - 09.2024
- Maintained organized and accurate merchandise displays
- Supported daily operations with strong attention to detail
- Delivered consistent customer service and assisted customers with inquiries
- Collaborated effectively with team members across departments
- Trained new associates on company standards and procedures
Education
Associate of Applied Science - Paralegal Studies
Pima Community College
Tucson, AZ05.2025
High School Diploma -
Amphitheater High School
Tucson, AZ05.2022
Skills
- Record & File Management
- Payment Processing & Client Accounts
- Data Entry & Documentation
- Customer service and client relations
- Attention to Detail
- Time Management & Multitasking
- Written & Verbal Communication
- Confidential Information Handling
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Immigration Counselor
Chicanos Por La Causa
04.2025 - Current
IRSRC Internship Student
Pima Community College
09.2024 - 02.2025
Merchandising Associate
Lowe’s Home Improvement
06.2022 - 09.2024
Associate of Applied Science - Paralegal Studies
Pima Community College
High School Diploma -
Amphitheater High School