Ellada İsgandarova
Baku
Summary
Seasoned specialist with a proven track record at “Yelo Bank” ASC, adept in enhancing product development and streamlining operations. Excelled in team collaboration and critical thinking, significantly improving product launch efficiency. Demonstrated exceptional attention to detail and communication skills, ensuring high-quality customer relationships and operational excellence.
Overview
22
22
years of professional experience
Work History
Credit and Non-credit Operations Department Specia
“Yelo Bank” ASC
12.2023 - Current
- Verification of granted loans and off-balance sheet liabilities;
Organization of archiving work - Execution of requests sent by internal bank structures;
Execution of write-offs of loans - Preparation of client documents for court proceedings and compilation of financial statements
- Preparation of requests for encumbrance and release of pledges as security for loans
Product Development Department, Product Expert
“Yelo Bank” ASC
01.2023 - 12.2023
- Supporting the development of new products
- Improving the development of existing products
- Managing the launch of new products
- Conducting market research and analyzing industry trends
- Analyzing and documenting the product development process
- Leading internal and external audits of the products
- Building and maintaining customer relationships
- Resolving customer issues
- Collaborating with the development team and Product Manager
- Implemented strategic business objectives to generate $[Number] in sales.
- Led [Type] seminars and created [Number] [Type] designs for markets.
Administrative Department /Services Specialist
“Yelo Bank” ASC
08.2021 - 01.2023
- Equipment, inventory, materials and supplies of the head office and operational office
- Preparation of reports related to the society's economy, transport, communication services
- Close participation in the organizational work of various types of events, providing technical support
- Preparation of documents during internal business trips
- Conducting coordinated work with the cooperating company to meet the lunch service of the company's staff, conducting regular inquiries about the quality of the food
- Control of payment documentation
- Intra-office administrative work
Office Administrator
“Caspian Products Services” MMC
11.2020 - 05.2021
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Supervising administrative staff and dividing responsibilities to ensure performance
- Keep stock of office supplies and place orders when necessary
Banking Specialist
“AccessBank” QSC
12.2007 - 07.2018
- Opening and closing bank accounts for customers.
- Processing transactions.
- Explaining services offered to customers.
- Identifying customer needs and recommending products and services.
- Cashing cheques and cash and paying correct amounts into customer accounts.
- Processing consumer loans
Consultant / Warehouseman
“Vipline” MMC
01.2003 - 01.2004
- Working with clients, placing orders for products, issuing goods from the warehouse.
Education
High School Diploma -
University of Cooperation
Baku, Azerbaijan07.2005
Skills
- Performance
- Ability to adapt
- Skill to work in team
- Attention to detail
- Collaboration
- Communication skills
- Ability to resolve conflicts
- Creativity
- Critical thinking
- Emotional intellect
Timeline
Credit and Non-credit Operations Department Specia
“Yelo Bank” ASC
12.2023 - Current
Product Development Department, Product Expert
“Yelo Bank” ASC
01.2023 - 12.2023
Administrative Department /Services Specialist
“Yelo Bank” ASC
08.2021 - 01.2023
Office Administrator
“Caspian Products Services” MMC
11.2020 - 05.2021
Banking Specialist
“AccessBank” QSC
12.2007 - 07.2018
Consultant / Warehouseman
“Vipline” MMC
01.2003 - 01.2004
High School Diploma -
University of Cooperation
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