Ellexa Lunt
Mesa
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
2022
2022
years of post-secondary education
Work History
Sales Associate
Eyeglass World
Mesa
12.2022 - 07.2023
- Assisted customers with product selection and inquiries during busy sales periods.
- Maintained store organization and cleanliness to enhance customer experience.
- Operated point-of-sale system for transactions and returns efficiently.
- Collaborated with team members to restock shelves and display merchandise attractively.
- Engaged with customers to build rapport and encourage repeat visits.
- Learned product knowledge to provide accurate information to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Guest Service Representative
Cracker Barrell
Mesa
04.2022 - 12.2022
- Processed customer orders accurately using point-of-sale system.
- Handled cash and credit transactions with attention to detail.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Greeted walk-in and phone guests, determining interests and needs.
- Answered incoming calls from guests seeking reservations or general information.
- Maintained cleanliness of lobby area and front desk counter.
- Assisted guests with check-ins and check-outs in a timely manner.
- Tracked inventory levels of supplies needed for front desk operations.
- Assisted customers with product selection and inquiries during busy sales periods.
- Maintained store organization and cleanliness to enhance customer experience.
- Collaborated with team members to restock shelves and display merchandise attractively.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Westwood High School
Mesa, AZSkills
- Customer service
- Sales techniques
- Point-of-sale operations
- Product promotion
- Relationship building
- Cash handling
- Store opening and closing
- Friendly and outgoing
Timeline
Sales Associate
Eyeglass World
12.2022 - 07.2023
Guest Service Representative
Cracker Barrell
04.2022 - 12.2022
Westwood High School