Summary
Overview
Work History
Education
Skills
Timeline
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Ellie Schorer

Phoenix

Summary

Dynamic legal assistant with proven expertise at Andersen PLLC in client communication and legal document preparation. Recognized for enhancing client satisfaction through efficient case management and meticulous attention to detail. A fast learner skilled in scheduling and office management, committed to maintaining confidentiality and supporting team success.

Overview

4
4
years of professional experience

Work History

Legal Assistant

Andersen PLLC
07.2024 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Drafted Closing and Non-Engagement Letters to send to clients and prospects.
  • Prepared mailings of documents to clients, courts, and opposing parties via regular or Certified mail.
  • Prepared documents to be filed with the courts.
  • Recorded Deeds and other documents for clients.
  • Responsible for assisting in Reception and speaking with clients and new prospects.
  • Creating Referral Compensation Reports for referring attorneys.
  • Assisted in witnessing Estate Planning signings and other document signings.

Sales Associate

Deseret Book
04.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

After-School Aide

Adams Traditional Academy
02.2021 - 03.2023
  • Collaborated with teachers to identify struggling students in need of additional support outside of school hours.
  • Assisted in the supervision of outdoor playtime activities while ensuring safety protocols were followed at all times by both staff members and participants alike.
  • Developed trusting relationships with both students and parents, fostering a supportive and welcoming environment.
  • Supported students'' academic progress by providing assistance in subjects such as math, science, and language arts.
  • Managed daily attendance records and communicated any concerns or updates to parents or guardians promptly.
  • Improved student behavior and social skills through the implementation of structured activities and positive reinforcement techniques.
  • Developed strong problem-solving skills when addressing conflicts or disputes that arose among students during the after-school hours.
  • Established clear expectations for behavior during after-school hours, maintaining a respectful atmosphere conducive to learning.
  • Assisted with homework completion, ensuring that each student understood the material before moving on to new concepts.
  • Provided a safe space for students to relax after school, allowing them to unwind before returning home for the evening.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

No Degree - Applied Health

Brigham Young University
Rexburg, ID

High School Diploma -

Student Choice High School
Phoenix, AZ
01-2021

Skills

  • Fast learner
  • Scheduling/Planning
  • Microsoft office
  • File organization
  • Legal document preparation
  • Client communication
  • Document filing
  • Task prioritization
  • Office management
  • Exceptional telephone etiquette
  • Customer relationship management
  • Relationship building
  • Billing statements
  • Client billing

Timeline

Legal Assistant

Andersen PLLC
07.2024 - Current

Sales Associate

Deseret Book
04.2023 - 08.2024

After-School Aide

Adams Traditional Academy
02.2021 - 03.2023

No Degree - Applied Health

Brigham Young University

High School Diploma -

Student Choice High School

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Ellie Schorer