Elmar Agabeyov

• Provided leadership and direction to a team of 23 operations personnel.
• Built strong operational teams to meet process and production demands.
• Maintained staff by recruiting, selecting and developing personal growth opportunities.
• Prepared monthly budget forecasts based on current trends in productivity output.
• Identified opportunities for process optimization through automation and technology implementations.
• Facilitated training sessions for new employees on operational processes and procedures.
• Generated detailed reports outlining KPIs, quality control measures, and other related data points.
• Supervised daily activities of the operations team members, providing guidance when necessary.
• Reviewed employee performance evaluations and made recommendations for improvement.

• Assisted with day-to-day operations of facility, including scheduling and customer service.
• Prepared and proofread reports detailing operations activities.
• Assisted operations manager with planning of routine operations and special projects.
• Reacted to operational demand by working flexibly and taking on additional projects.
• Gathered, organised and modelled data to assist management in making key decisions.
• Planned weekly production schedules to maximise labour efficiency.
• Cooperated with warehouse and logistics staff to meet operational targets.
• Maximised staff performance by establishing clear, measurable key performance indicators.
• Mitigated operational risk, developing risk management plans to identify potential factors and implement preventative strategies.
• Requested updates on outstanding stock and payments.
• Monitored production, identifying operational inefficiencies and bottlenecks.
• Gathered and presented internal data to support process improvements.
• Managed critical changes to operational procedures to successfully minimise losses.
• Measured efficiency of internal processes and recommended ways to improve.
• Monitored performance metrics and tracked progress against goals to identify opportunities for improvement.

• Developed and maintained customer accounts by accurately recording customer information.
• Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
• Collaborated with other departments to resolve problems related to customer accounts.
• Reconciled bank statements against general ledgers ensuring that all deposits were properly recorded.
• Worked closely with the sales team in order to provide timely updates on customer accounts.

This was a temporary position until a permanent employee was found.

• Ensured compliance with all company standards and procedures.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Boosted company efficiency through strategic technology upgrades and process improvements.
• Reconciled monthly operating budgets and shared information with the senior management team.
• Reduced operations costs and headcounts to significantly increase department profitability.
• Assisted with the organization and execution of operational processes.
• Coordinated daily operations activities and assigned tasks to staff members.
• Resolved customer service issues in a timely manner.
• Managed communications between departments to ensure efficient operations.

• Consistently met customer needs through impeccable service and adherence to brand values.
• Kept transport operations in compliance with shipping regulations for different types of goods.
• Investigated and resolved issues with transport services.
• Made time-sensitive decisions to keep transport services running on-time and meet objectives.