Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Elmira Manafova

Baku

Summary

Friendly and organized professional with strong interpersonal and multitasking skills, currently working as a Sales Associate at Ted Baker. Holds a Bachelor's degree in Chemical Engineering from Moscow Polytechnic University. Experienced in administrative support, customer service, and front-desk tasks gained through university work and internships. Fluent in Russian, Turkish languages with a warm and welcoming attitude suited to receptionist roles in dynamic environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Ted Baker
11.2024 - Current
  • Increased personal sales by up to 40% within the first two months through proactive client engagement and product knowledge.
  • Maintained the store’s visual appeal by organizing shelves and merchandise displays to enhance customer experience and promote key items.
  • Handled cash transactions with precision, adhering to company policies to ensure accuracy and accountability.
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Managed returns, exchanges, and refunds efficiently, always following store policies and prioritizing customer satisfaction.

Student Affairs Assistant

Moscow Polytechic University
09.2022 - 06.2023
  • Supported student services and handled university administrative tasks.
  • Acted as a first point of contact for students; managed inquiries, appointments, and academic documentation.
  • Maintained student records and assisted in scheduling meetings and events.
  • Coordinated campus-wide events promoting cultural awareness, inclusivity, and diversity.

Laboratory Intern

Rusplast
06.2022 - 08.2022
  • Expanded problem-solving abilities via investigating unexpected results or inconsistencies within experiments.
  • Assimilated constructive feedback from mentors to continuously improve performance throughout the internship period.
  • Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
  • Gained hands-on experience with specialized equipment operation, calibration, maintenance, and troubleshooting procedures to support overall lab functionality effectively.

Education

Bachelor of Science - Chemical Engineering

Moscow Polytechnic University
Moscow, Russia
06-2023

Skills

  • Microsoft Office ( Word, Excel, Outlook)
  • Canva design proficiency
  • 1C
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Document handling
  • Front desk management
  • Communication

Languages

Russian
Bilingual or Proficient (C2)
Azerbaijani
Bilingual or Proficient (C2)
English
Intermediate (B1)
Turkish
Advanced (C1)

Certification

Fashion Design - Chenille Fashion Studio

Timeline

Sales Associate

Ted Baker
11.2024 - Current

Student Affairs Assistant

Moscow Polytechic University
09.2022 - 06.2023

Laboratory Intern

Rusplast
06.2022 - 08.2022

Bachelor of Science - Chemical Engineering

Moscow Polytechnic University

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Elmira Manafova