Elnara Gasimova
Baku
Summary
Motivational team leader with a proven history of maximizing productivity, dedicated to employee safety, and experienced in production scheduling and personnel management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Excelsior Hotel Spa Baku
Baku
05.2024 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
Waitress
Excelsior Hotel Spa Baku
Baku
05.2023 - 05.2024
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Accountant Assistant
ZD Travel
Baku
05.2023 - 01.2024
- Assisted in the preparation of financial statements, reports and records.
- Enhanced financial accuracy by assisting with the preparation of monthly financial statements and reports.
- Improved efficiency by maintaining accurate records and supporting documentation for financial transactions.
- Facilitated communication between the finance department and other departments for smooth cross-functional operations.
Waitress
Kuzu Chef (Turkish cuisine)
Baku
07.2022 - 03.2023
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
Assistant Waitress
Gurman De Baku
Baku
01.2021 - 07.2022
Education
Sub Bachelor - Ecology
Industry And Technology Collage
Baku, Azerbaijan,05-2022
Skills
- Cash Handling
- Quality Improvement
- Work Planning
- Overtime Management
- Coaching
- Performance Improvement
- Guest Relations Management
- Staff Training
- Complex Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Menu Recommendations
- Upselling Techniques
- Beverage
- Preparation Wine
- Wine Service
Accomplishments
- Employee of the month: December 2023 Excelsior Hotel Spa Baku
- Brain: Ring intellectual competition: January 29, 2020, A Voluntary Student Cooperation
Certification
- Amadeus May 15, 2023
Languages
Azerbaijan
First Language
English
Upper Intermediate (B2)
B2
Turkish
Advanced (C1)
C1
Russian
Elementary (A2)
A2
Korean
Beginner
A1
Timeline
Team Leader
Excelsior Hotel Spa Baku
05.2024 - Current
Waitress
Excelsior Hotel Spa Baku
05.2023 - 05.2024
Accountant Assistant
ZD Travel
05.2023 - 01.2024
Waitress
Kuzu Chef (Turkish cuisine)
07.2022 - 03.2023
Assistant Waitress
Gurman De Baku
01.2021 - 07.2022
- Amadeus May 15, 2023
Sub Bachelor - Ecology
Industry And Technology Collage
Similar Profiles
Nusrat AbbasliNusrat Abbasli
Junior Supervisor at Excelsior Hotel Spa BakuJunior Supervisor at Excelsior Hotel Spa Baku
Murad AsadovMurad Asadov
Director of Sales at The Ritz-Carlton, Baku (pre-opening & opening stages)Director of Sales at The Ritz-Carlton, Baku (pre-opening & opening stages)
Alla ImanovaAlla Imanova
Housekeeping Supervisor at Excelsior Hotel BakuHousekeeping Supervisor at Excelsior Hotel Baku