Elnara Mursalova
Baku
Summary
Experienced professional focused on optimising operational processes and enhancing productivity. Proven track record in streamlining workflows and reducing costs by implementing innovative solutions. Skilled in cross-functional team leadership and continuous improvement methodologies.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Education Process Manager
Step IT Academy
Baku, Azerbaijan
11.2020 - 04.2025
- Plan, organize, and supervise day-to-day operations for current and future education events
- Supervise unit employees and monitor case management activities
- Lead, design, and oversee research projects supporting company initiatives
- Ensure safe, healthy environment and complete assigned daily tasks
- Develop and implement systems to organize and track work activities
- Create business cases to support opportunities and present to executive management
- Monitor progress of new and existing teaching methods
- Recruit qualified faculty for all programs
- Advise students regularly on academic progress
- Collect, analyze, and report data accurately and on time
Intern
Azerbaijan Carpet Museum
Baku
01.2018 - 04.2018
Volunteer
IV Baku International Theatre Conference
Baku, Azerbaijan
11.2016 - 11.2016
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Travel Agency Manager
Pandora Travel
Baku
02.2016 - 06.2016
Volunteer
MUN Azerbaijan
Baku
02.2016 - 02.2016
Operations Committee
AIESEC Youth Organization
Baku
08.2015 - 11.2015
Volunteer / Accompany
ISESCO 36th Session of the Executive Council
Baku
11.2015 - 11.2015
Team Member
AIESEC Youth Organization
Baku
03.2015 - 11.2015
Volunteer / Accompany
4th World Forum on Intercultural Dialogue
Baku
05.2015 - 05.2015
Education
MASTER'S DEGREE - Protection of Archaeological and Historical-Architectural Monuments
Azerbaijan State University of Culture and Arts
01.2018 - 11.2020
BACHELOR'S DEGREE - Museum, Archive Work and Preservation of Monuments
Azerbaijan Tourism And Management University
01.2014 - 01.2018
INFORMATION TECHNOLOGY PROJECT MANAGEMENT (ITPM) -
CXGroup // Technest Scholarship, Provided By The Innovation And Digital Development Agency
Baku 06.2024 - 08.2024
Skills
- Agile & Scrum Methodologies (Scrum Master, Scrum Practices, Implementation)
- IT Project Management & Strategic Thinking
- Team Leadership & Team Building
- Effective Communication (Written, Verbal & Public Speaking)
- Problem Solving & Decision Making
- Goal Setting & Results Orientation
- Flexibility & Multitasking
- Conflict Resolution & Empathic Listening
Personal Information
- Date of birth: 10/28/96
- Nationality: Azerbaijani
Timeline
INFORMATION TECHNOLOGY PROJECT MANAGEMENT (ITPM) -
CXGroup // Technest Scholarship, Provided By The Innovation And Digital Development Agency
06.2024 - 08.2024
Education Process Manager
Step IT Academy
11.2020 - 04.2025
Intern
Azerbaijan Carpet Museum
01.2018 - 04.2018
MASTER'S DEGREE - Protection of Archaeological and Historical-Architectural Monuments
Azerbaijan State University of Culture and Arts
01.2018 - 11.2020
Volunteer
IV Baku International Theatre Conference
11.2016 - 11.2016
Travel Agency Manager
Pandora Travel
02.2016 - 06.2016
Volunteer
MUN Azerbaijan
02.2016 - 02.2016
Volunteer / Accompany
ISESCO 36th Session of the Executive Council
11.2015 - 11.2015
Operations Committee
AIESEC Youth Organization
08.2015 - 11.2015
Volunteer / Accompany
4th World Forum on Intercultural Dialogue
05.2015 - 05.2015
Team Member
AIESEC Youth Organization
03.2015 - 11.2015
BACHELOR'S DEGREE - Museum, Archive Work and Preservation of Monuments
Azerbaijan Tourism And Management University
01.2014 - 01.2018
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