Elnara Mursalova
Baku
Summary
Experienced professional focused on optimising operational processes and enhancing productivity. Proven track record in streamlining workflows and reducing costs by implementing innovative solutions. Skilled in cross-functional team leadership and continuous improvement methodologies.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Education Process Manager
Step IT Academy
Baku, Azerbaijan
2020.11 - 2025.04
- Plan, organize, and supervise day-to-day operations for current and future education events
- Supervise unit employees and monitor case management activities
- Lead, design, and oversee research projects supporting company initiatives
- Ensure safe, healthy environment and complete assigned daily tasks
- Develop and implement systems to organize and track work activities
- Create business cases to support opportunities and present to executive management
- Monitor progress of new and existing teaching methods
- Recruit qualified faculty for all programs
- Advise students regularly on academic progress
- Collect, analyze, and report data accurately and on time
Intern
Azerbaijan Carpet Museum
Baku
2018.01 - 2018.04
Volunteer
IV Baku International Theatre Conference
Baku, Azerbaijan
2016.11 - 2016.11
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Travel Agency Manager
Pandora Travel
Baku
2016.02 - 2016.06
Volunteer
MUN Azerbaijan
Baku
2016.02 - 2016.02
Operations Committee
AIESEC Youth Organization
Baku
2015.08 - 2015.11
Volunteer / Accompany
ISESCO 36th Session of the Executive Council
Baku
2015.11 - 2015.11
Team Member
AIESEC Youth Organization
Baku
2015.03 - 2015.11
Volunteer / Accompany
4th World Forum on Intercultural Dialogue
Baku
2015.05 - 2015.05
Education
MASTER'S DEGREE - Protection of Archaeological and Historical-Architectural Monuments
Azerbaijan State University of Culture and Arts
2018.01 - 2020.11
BACHELOR'S DEGREE - Museum, Archive Work and Preservation of Monuments
Azerbaijan Tourism And Management University
2014.01 - 2018.01
INFORMATION TECHNOLOGY PROJECT MANAGEMENT (ITPM) -
CXGroup // Technest Scholarship, Provided By The Innovation And Digital Development Agency
Baku 2024.06 - 2024.08
Skills
- Agile & Scrum Methodologies (Scrum Master, Scrum Practices, Implementation)
- IT Project Management & Strategic Thinking
- Team Leadership & Team Building
- Effective Communication (Written, Verbal & Public Speaking)
- Problem Solving & Decision Making
- Goal Setting & Results Orientation
- Flexibility & Multitasking
- Conflict Resolution & Empathic Listening
Personal Information
- Date of birth: 10/28/96
- Nationality: Azerbaijani
Timeline
INFORMATION TECHNOLOGY PROJECT MANAGEMENT (ITPM) -
CXGroup // Technest Scholarship, Provided By The Innovation And Digital Development Agency
2024.06 - 2024.08
Education Process Manager
Step IT Academy
2020.11 - 2025.04
Intern
Azerbaijan Carpet Museum
2018.01 - 2018.04
MASTER'S DEGREE - Protection of Archaeological and Historical-Architectural Monuments
Azerbaijan State University of Culture and Arts
2018.01 - 2020.11
Volunteer
IV Baku International Theatre Conference
2016.11 - 2016.11
Travel Agency Manager
Pandora Travel
2016.02 - 2016.06
Volunteer
MUN Azerbaijan
2016.02 - 2016.02
Volunteer / Accompany
ISESCO 36th Session of the Executive Council
2015.11 - 2015.11
Operations Committee
AIESEC Youth Organization
2015.08 - 2015.11
Volunteer / Accompany
4th World Forum on Intercultural Dialogue
2015.05 - 2015.05
Team Member
AIESEC Youth Organization
2015.03 - 2015.11
BACHELOR'S DEGREE - Museum, Archive Work and Preservation of Monuments
Azerbaijan Tourism And Management University
2014.01 - 2018.01