Elnara Nabiyeva
Summary
Enthusiastic Project Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of firm's Mission and Vision. Motivated to learn, grow and excel in commercial or related industry.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Senior Key Account Manager
Yango Food (Yandex EDA)
, Baku, Azerbaijan
07.2024 - 09.2025
- Supported the launch of Yango Food in Baku as part of the core founding team, helping set up operations and build initial partner networks.
- Led acquisition and onboarding of key restaurant and retail partners, negotiating deals and guiding integration onto the platform.
- Managed partner integration, including API onboarding, POS syncing, and menu catalog setup for seamless service activation.
- Launched localized marketing campaigns with central teams, using CRM tools, A/B testing, and promo analytics to drive partner growth.
- Oversaw financial operations such as commission modeling, incentives, and revenue forecasting to ensure partner and platform profitability.
- Managed and trained associate account managers, developing SOPs and onboarding processes to maintain high service standards.
Key Account Manager
Samsung Electronics Azerbaijan
Baku
02.2024 - 07.2025
- Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
- Evaluated products to select mix meeting current customer demand.
- Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
- Analysed market and competitor activity to capitalise on trends and innovate client services.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
Key Account Manager
Wolt
Azerbaijan
07.2023 - 02.2024
- Identified new business opportunities and leads for key clients
- Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management
- Liaised between clients and management to provide client feedback and resolve inquiries
- Maintained positive working relationships with retailers and representatives
- Implemented solutions and strategies to keep clients from turning to competitive businesses
- Delivered feedback from retailers to management to share suggestions, ideas and questions.
Restaurant Development Manager
Wolt
Azerbaijan
09.2022 - 07.2023
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Built and maintained productive relationships with customers and internal partners
- Acted as main point of contact in matters relating to client concerns and needs
- Developed successful customer relationships and quickly resolved service requests to increase sales
- Negotiated contracts and closed agreements to maximize profits
- Collaborated directly with marketing team to ensure all KPI's are met and recourses such as budget or digital advertising are utilized to bring maximum effectiveness
- Listened to customer needs to identify and recommend best strategies and solutions
- Forecasted requirements, prepared annual budgets and scheduled expenditures.
Restaurant Development Specialist
Wolt
Azerbaijan
10.2020 - 09.2022
- Tracked financial data to determine effectiveness of different marketing and account management strategies
- Created strategic approaches for different retailers and wholesalers to effectively meet current and expected demands
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts
- Supported sales team members to drive growth and development
- Performed quality assurance to assess data and validate results.
Project Manager
Keepface Influencer Marketing
02.2019 - 10.2020
- Delivered projects to pre-determined budget, maintaining time parameters and quality standards
- Took active role in company growth by consistently providing quality customer service to promote growth and retention
- Closely collaborated with project members to identify and quickly address problems
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Education
MBA -
ADA University/ Maastricht School of Management
Bachelor of Science, Business New Technologies - undefined
Azerbaijan State Oil and Industry University
Skills
- Project Management (PMP© Certified)
- Account Management
- Customer Service
- Critical Thinking
- Data Management
- Emotional Intelligence
Languages
Azerbaijani
Native
Russian
Native
English
Fluent
Certification
Project Management Professional (PMP) from Project Management Institute.
Timeline
Senior Key Account Manager
Yango Food (Yandex EDA)
07.2024 - 09.2025
Key Account Manager
Samsung Electronics Azerbaijan
02.2024 - 07.2025
Key Account Manager
Wolt
07.2023 - 02.2024
Restaurant Development Manager
Wolt
09.2022 - 07.2023
Restaurant Development Specialist
Wolt
10.2020 - 09.2022
Project Manager
Keepface Influencer Marketing
02.2019 - 10.2020
Bachelor of Science, Business New Technologies - undefined
Azerbaijan State Oil and Industry University
MBA -
ADA University/ Maastricht School of Management
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