Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Provided strategic direction and vision for SRE team to align practices with business objectives.
Ensured system reliability, uptime, and availability met defined service level objectives (SLOs).
Managed incident lifecycle from detection through resolution and postmortem analysis.
Drove adoption of automation to eliminate manual operations and enhance efficiency.
Developed and optimised CI/CD pipelines for consistent, secure deployments.
Built and mentored high-performing SRE team while establishing clear growth paths.
Conducted performance reviews to promote continuous learning and development.
Established monitoring systems for proactive issue detection and improved service health.