Led investigations into complex and suspicious alerts, ensuring detailed and accurate documentation and reporting throughout the process
Analyzed transaction monitoring alerts for irregular patterns or behaviors, facilitating prompt and effective investigations and resolutions
Conducted continuous and meticulous monitoring of customers, tailored to their respective risk levels, to ensure ongoing compliance and mitigate potential risks
Executed comprehensive Politically Exposed Persons (PEP), Sanctions, and adverse media screenings as integral components of thorough KYC/KYB and transaction monitoring reviews
Spearheaded the customer onboarding process by rigorously following internal protocols to accurately identify and verify new applications for both individual and corporate clients
Compiled comprehensive investigation findings and escalated critical cases for further review and action, ensuring all necessary measures were taken
Performed detailed analysis of customers’ activities to detect patterns, structuring, anomalies and schemes in transactions and relationships across multiple businesses and bank accounts as per AML/CFT regulations
Data analysis to identify current or emerging trends linked to illegal activity like Cryptocurrency, TBML etc
Filed SAR in cases where required as per AML/CFT regulations
Performed Sanctions Screening using Automated Sanctions Screening Tool (ATS) on prospective customers and RFI on possible matches.
Senior AML/CTF Specialist, Compliance Analyst
Azer Turk Bank OJSC
06.2021 - 05.2024
Monitor all financial transactions / activities through Transaction Monitoring (Automated Tool) AML system
Created cases on Automated Tool that led to Request For Information (RFI) to first line of defense for alerts requiring further investigation
Analyzed & evaluated KYC/ CDD documents and findings
Performed detailed analysis of customers' activities to detect patterns, structuring, anomalies and schemes in transactions and relationships across multiple businesses and bank accounts as per AML/CFT regulations
Data analysis to identify current or emerging trends linked to illegal activity like Cryptocurrency, TBML etc
Filed SAR in cases where required as per AML/CFT regulations to FIU
Coordinate and assist all the Branch Managers/ Operation Managers (first line of defense) for matters relating to KYC/ CDD
PEP/ Ultimate Beneficial Ownership identification and Negative (Adverse) Media risks and close monitoring High Risk Customers for EDD
Reviewing accounts reported in LEA Letters and inquiries
Performed Sanctions Screening using Automated Sanctions Screening Tool (ATS) on prospective customers and RFI on possible matches
Performed Batch Screening using Automated Sanctions Screening Tool (ATS) quarterly/periodically for whole customer portfolio and RFI on possible matches
Performed Payment Screening using Automated Sanctions Screening Tool (ATS) on cross border transactions released/ accepted in different currencies and RFI on possible matches
Check completeness of trade documents (Bill of Lading, Trade Contract, Goods Declaration, Import/ Export Form etc) for TBML risk.
Controller
Azer Turk Bank OJSC
05.2016 - 06.2021
Perform knowledge and transactions on Oracle Flexcube, BI, Caspel, Telescope, SVFE (SmartVista), TaxBank, JIRA
To check the accuracy of the documents received on the operations carried out within the department and to control the organization and implementation of the banking program
Organization of verification, approval and control of accounting records on operations carried out within the department
To control the daily income and expenses of the department
To control the opening of bank accounts for legal entities and individuals in accordance with the legislation
To organize the control over the balances of receivables and payables used during operation
To organize and control the verification of card orders, adaptation to the program, setting or canceling the limit, blocking of card accounts
Make suggestions for improving accounting
To control the regulation of financial risks in accordance with internal rules
To perform the duties of the head of department during his absence and if necessary.
Customer Relations Specialist
Azer Turk Bank OJSC
07.2015 - 05.2016
Operations on Flexcube, BI
Providing information to customers about the banks products and services
To open bank accounts of legal entities and individuals on the basis of relevant procedures in accordance with the legislation in force
To perform all types of transactions on accounts.
Customer Service Specialist
UNIBANK CB
04.2014 - 05.2015
Analyze customer service requirement and inform of all available services
Manage all customer issues and resolve all complaints effectively
Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures
Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services
Analyze customer requirement for product and services and provide consultation to select appropriate product
Prepare documents for individual accounts and associate customer interaction and ensure follow up on all pending issues
Assist customer service employee and provide backup support
Develop and maintain effective relationship with customers
Monitor all customer calls, analyze problems for products and services and ensure optimal solution.
Education
Master Degree - Economics and Commerce
Azerbaijan State University of Economics
Baku, Azerbaijan
05.2015
Bachelor degree - Economics and Commerce
Azerbaijan State University of Economics
Baku, Azerbaijan
05.2013
Skills
Clear sense of priority, good planning skills and ability to tackle work in organized approach
Strong research skills, including online search tools, tenacity and ingenuity in pursuit of reliable source and information for suspicious activities investigation
Excellent organizational, communication and project management skills
Strong documentation skills, with ability to summarize findings effectively
Excellent Analytic skills to review large customers data and make right decision at right time
Strong skills in using Risk Based Approach (RBA)
Strong Computer skills including tool likes Microsoft Office and especially Excel