Eloina Perez
Glendale
Summary
Dynamic Office Manager with a proven track record at Sterling Collision Centers, excelling in customer service and office administration. Expertly managed payroll and human resources while enhancing organizational efficiency. Recognized for building strong relationships with insurance companies, driving customer satisfaction, and streamlining operations to achieve significant improvements in service delivery.
Overview
9
9
years of professional experience
Work History
Office Manager/ Customer Service
Sterling Collision Centers
Peoria, AZ
06.2005 - 12.2009
Managed front office staff, helped with customer service duties, dealt daily with insurance companies, tow companies and insurance adjusters. Managed pay for the location and Human Resources .
Customer Service Manager
Auto Body World
Phoenix
05.2001 - 06.2004
Managed front office staff. Duties included, customer service to all customers. Dealt daily with insurance companies and adjusters. Managed payroll for the store and some Human Resources
Education
Accounting And Finance
Maricopa Community Colleges, Glendale Community College
Glendale, AZHigh School Diploma -
Independence High School
Glendale05.1996
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Languages
Spanish
Native or Bilingual
Timeline
Office Manager/ Customer Service
Sterling Collision Centers
06.2005 - 12.2009
Customer Service Manager
Auto Body World
05.2001 - 06.2004
Accounting And Finance
Maricopa Community Colleges, Glendale Community College
High School Diploma -
Independence High School