Summary
Overview
Work History
Education
Skills
Websites
Certification
Playing intellectual games, being interested in and watching football history
Languages
Timeline
Generic
Elsevar Sabzaliyev

Elsevar Sabzaliyev

Baku

Summary

Adept at driving engagement and enhancing customer relations, I leveraged strategic thinking and quality assurance to notably boost engagement rates at Lancaster Academy. With a background in emergency response and team leadership, my tenure at DOST Agency underscored my ability to innovate and lead projects to fruition, ensuring high-quality service delivery and impactful community interaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leading Specialist

DOST Agency
01.2021 - Current
  • Employment, labor, social related to the applicants according to the relevant rules, guidelines and standards
    live, phone directly in the fields of defense and security
    to provide services through and online
  • In cases where it is possible to present the result of the service at the time of application, to make an appropriate decision on the result of the service and ensure that it is presented to the citizen
  • Analysis of incoming applications with the application of innovations with the help of services and legal acts participate in the payment of claims
  • Appropriate service to provide necessary educational information, advice and directions to the persons who applied in the field

Social Media Manager

Lancaster Academy
04.2020 - 01.2021
  • Increased customer engagement through social media.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.

Volunteer

Sport Volunteers Organization
09.2020 - 11.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer Manager

DOST Agency
07.2019 - 09.2019
  • To take measures to facilitate the use of services by citizens who apply
  • To receive feedback and suggestions from citizens after completing the service
  • To carry out work related to the improvement of the quality of service based on those opinions and suggestions

Education

Master of Science - Public Policy Analysis

Baku State University
Azerbaijan, Baku
06.2022

Bachelor of Science - State And Public Affairs

Baku State University
Azerbaijan, Baku
06.2020

Skills

  • Customer Relations
  • Quality Assurance
  • Emergency Response
  • Staff Motivation
  • Project Planning
  • Coaching and Mentoring
  • Strategic Thinking
  • Team Leadership
  • Analytical Thinking

Certification

  • Body language in communication
  • Responsible borrowing and Digital payments
  • Healthy guides of the future
  • Communication and presentation skills
  • Stress Management
  • Model of OİC İnternational Relations Academy - 2018

Playing intellectual games, being interested in and watching football history

I participate in weekly intellectual exercises with my team, which helps to improve my teamwork skills and I learn new information. Football is my favorite sport, I love playing it, doing it and learning about its history.

Languages

Turkish
Native language
Turkish
Advanced
C1
English
Intermediate
B1
Russian
Elementary
A2

Timeline

Leading Specialist

DOST Agency
01.2021 - Current

Volunteer

Sport Volunteers Organization
09.2020 - 11.2020

Social Media Manager

Lancaster Academy
04.2020 - 01.2021

Volunteer Manager

DOST Agency
07.2019 - 09.2019

Master of Science - Public Policy Analysis

Baku State University

Bachelor of Science - State And Public Affairs

Baku State University
Elsevar Sabzaliyev