Summary
Work History
Education
Skills
Languages
Timeline
Generic

Elva Gonzalez

Arizona City

Summary

Dynamic customer service professional with a proven track record at Carls Jr Restaurant, excelling in resolving inquiries and enhancing satisfaction. Skilled in staff training and performance tracking, I leverage innovative solutions to drive team success and foster a positive service environment. Proficient in customer service software, ensuring efficient operations.

Offering strong foundation in customer service and willingness to learn and grow in supportive environment. Contributes to positive customer experience through effective problem-solving and communication skills. Ready to use and develop conflict resolution and team leadership abilities in [Desired Position] role.

Work History

Assistant Manager, Customer Service

Carls Jr Resturant
2008 - 2010
  • Assisted in resolving customer inquiries and issues promptly.
  • Supported team in maintaining high levels of customer satisfaction.
  • Facilitated communication between customers and management to enhance service quality.
  • Gained familiarity with customer service software and tools for efficient operations.

Education

High School Diploma -

Allen Daily High
Glendale, CA
01-1983

Skills

  • Customer service expertise
  • Staff training and development
  • Innovation and creativity
  • Performance tracking

Languages

English
Spanish

Timeline

Assistant Manager, Customer Service

Carls Jr Resturant
2008 - 2010

High School Diploma -

Allen Daily High
Elva Gonzalez