Elva Lopez
Laveen,AZ
Summary
“I am a highly organized and detail-oriented Pharmacy Technician with 5+ years of experience in retail, mail order, remote, compounding, and fast paced settings. I possess a deep understanding of medication distribution processes, including phone handling, prescription filling, and customer service.
Overview
1
1
Certification
Work History
Pharmacy Technician
Adecco
07 2024 - Current
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Coordinated verification and filling of more than 350+ daily prescriptions in high-volume mail order pharmacy environment.
Student
Bartending academy
06 2023 - 08 2023
- Mixology courses
- Hands on training no books
- Participated in seminar classes with enthusiasm and respect towards fellow students.
- Brought new perspectives to classroom discussions with materials found during independent research.
- Participated in lecture classes and asked compelling questions to further solidify learning.
Pharmacy Technician
Him &hers
08 2023 - 04 2024
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
Pharmacy Technician
Express Scripts
02 2017 - 03 2021
- Coordinated verification and filling of more than 350+ daily prescriptions in high-volume pharmacy environment.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
Walmart
05 2015 - 08 2015
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Communicated directly with doctors offices via telephone, fax and email.
Certified Pharmacy Technician
A- line staffing
04 2015 - 04 2015
- Womens international Pharmacy
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured and compounded medications following standard procedures.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Pharmacy Technician
Walgreens INC
11 2014 - 12 2014
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Pharmacy Trainee Assistant
A-line Staffing
10 2014 - 10 2014
- Enhanced patient satisfaction by providing exceptional customer service and accurate medication dispensing.
- Maintained up-to-date knowledge on pharmaceutical products through continuous learning opportunities such as workshops and seminars.
- Demonstrated proficiency in using pharmacy software programs for prescription processing and data management, increasing overall efficiency.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Food Service attendant
Twin Peaks Restaurant
01 2009 - 02 2010
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
- Answered guests' questions about menu items and helped make selections.
- Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.
Front desk Clerk
Golds Gym
01 2009 - 02 2010
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Communicated effectively with management on daily occurrences or potential issues affecting hotel operations or guest experiences.
Retail Sales Rep
Carolines Ladies Apparel
05 2008 - 07 2008
- Increased sales and customer satisfaction through personalized servicing.
- Located merchandise across various stores to address customer needs.
- Folded and arranged merchandise in attractive displays to drive sales.
- Assisted customers with locating and choosing merchandise in store departments.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
Customer Service Associate
Camp Humphreys
06 1998 - 07 2005
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Arizona State and PTCB Certified Pharmacy Technician PTCB Pharmacy technician License - Pharmacy
Arizona State Board of Pharmacy
Current
Cosmetology
Maricopa Beauty College
2011
Non Graduate - Nursing
Hartnell Community College
2005
Diploma - Pharmacy Technician
Allied Business Schools
08.2014
Diploma - High School
Internation Christian School
2005
Skills
- HIPAA
- Processing payments
- Medication dispensing
- Typing medication labels
- Responsible alcohol service
- Creative mixology
- Beverage preparation
- Cash register operation
- Liquor, beer and wine knowledge
- Highly reliable
Certification
- PTCB
- State Board of pharmacy Arizona
- Food Handlers Card
- state board liquor licensed
Languages
Korean
Full Professional
Timeline
Pharmacy Technician
Adecco
07 2024 - Current
Student
Bartending academy
06 2023 - 08 2023
Pharmacy Technician
Him &hers
08 2023 - 04 2024
Pharmacy Technician
Express Scripts
02 2017 - 03 2021
Pharmacy Technician
Walmart
05 2015 - 08 2015
Certified Pharmacy Technician
A- line staffing
04 2015 - 04 2015
Pharmacy Technician
Walgreens INC
11 2014 - 12 2014
Pharmacy Trainee Assistant
A-line Staffing
10 2014 - 10 2014
Food Service attendant
Twin Peaks Restaurant
01 2009 - 02 2010
Front desk Clerk
Golds Gym
01 2009 - 02 2010
Retail Sales Rep
Carolines Ladies Apparel
05 2008 - 07 2008
Customer Service Associate
Camp Humphreys
06 1998 - 07 2005
Arizona State and PTCB Certified Pharmacy Technician PTCB Pharmacy technician License - Pharmacy
Arizona State Board of Pharmacy
Cosmetology
Maricopa Beauty College
Non Graduate - Nursing
Hartnell Community College
Diploma - Pharmacy Technician
Allied Business Schools
Diploma - High School
Internation Christian School
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