Elva Victoria Lopez
San Tan Valley
Summary
Highly organized administrative professional seeking a challenging role where I can contribute to operational excellence and employee experience while continuing to build toward a long-term career in Human Resources. Dedicated to creating structured, supportive environments that help both people and organizations thrive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Assistant
W.E O'Neil Construction Co of AZ
Phoenix
04.2025 - Current
- Monitored and managed company fleet, fuel usage, and insurance to ensure regulatory compliance.
- Managed company assets, including vehicles, cell phones, office equipment, and tools.
- Coordinated jobsite mobilization/demobilization, including safety and communication setups.
- Supported HR in onboarding by coordinating equipment distribution and ensuring compliance documentation was complete.
- Cultivated vendor relationships and identified new vendors to streamline operations.
- Oversaw office functionality, ensuring cleanliness, organization, and maintenance.
- Provided administrative support across departments to enhance operations.
Prequalification/Administrative Coordinator
W.E O'Neil Construction Co of AZ
Phoenix
07.2023 - 04.2025
- Managed vendor and subcontractor master lists, ensuring effective prequalification of subcontractors.
- Oversaw onboarding processes, ensuring compliance with I-9 verifications and employee documentation.
- Handled asset management and office supplies procurement to support operational efficiency.
- Coordinated fleet management and IT equipment allocation (WEO Equipment).
- Processed check printing and provided estimating/preconstruction support.
- Led office renovations, maintenance coordination, and overall office management.
- Served as a key member of the National DEI (Diversity, Equity, and Inclusion) Committee and the Safety Committee.
Builder’s Direct Agent
WM
Tempe
01.2021 - 07.2023
- Handled 30–40 client calls daily, providing professional and solution-oriented support to enhance customer experience.
- Resolved over 100 customer service emails per day, ensuring accurate and timely responses to maintain customer trust.
- Utilized MAS system to manage customer accounts and billing operations.
- Ensured up-to-date and accurate pricing through system audits and regular updates.
- Collaborated with internal sales and service teams to enhance service delivery and improve client satisfaction.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05-2025
Bachelor of Arts - Arts Administration
Arizona State University
Tempe, AZ05-2015
Skills
- Administrative Coordination
- Office Management
- Scheduling & Time Management
- Logistical planning
- Event coordination
- Meeting planning
- Inventory management
- Document management
- Excel spreadsheets
- Office software proficiency
- Customer communication
- Vendor relations
- Onboarding and orientation
- Analytical skills
- Organizational skills
- Detail orientation
- Adaptability & Team Collaboration
- Conflict resolution
- Interpersonal effectiveness
- Diversity initiatives
Certification
Notary Public State of Arizona
Timeline
Operations Assistant
W.E O'Neil Construction Co of AZ
04.2025 - Current
Prequalification/Administrative Coordinator
W.E O'Neil Construction Co of AZ
07.2023 - 04.2025
Builder’s Direct Agent
WM
01.2021 - 07.2023
Bachelor of Science - Psychology
Arizona State University
Bachelor of Arts - Arts Administration
Arizona State University