Elvin Hasanov
Baku
Summary
Over 10 years’ experience as hotelier. I have started my career as the bartender of department up to Distribution Manager Marriott brands Hotels. I am creative problem solver with a keen attention to details and quality, team worker with a high degree initiative and motivation to serve guest’s needs.
Overview
13
13
years of professional experience
Work History
Distribution Manager
Absheron Hotel Group
04.2025 - Current
- Manage and optimize the hotel’s presence on electronic distribution channels such as OTAs (Online Travel Agencies), GDS (Global Distribution Systems), metasearch engines, and direct booking platforms.
- Ensure accurate and competitive pricing and inventory allocation across all platforms.
- Maintain and monitor distribution systems like PMS (Property Management System), CRS (Central Reservation System), and RMS (Revenue Management System).
Collaborate with revenue management teams to implement strategies that enhance profitability and market competitiveness - Analyze performance metrics and STR reports to guide pricing and distribution decisions.
Ensure consistent standards across properties and support operational improvements.
Coordinate distribution initiatives in line with brand standards and SOPs. - Strong understanding of hotel distribution systems and revenue managementExperience with OTAs, GDS, and direct booking platforms
Analytical mindset with proficiency in data interpretation
Excellent communication and coordination skills
Familiarity with hotel tech platforms (e.g., PMS, CRS, RMS)
Revenue Executive
Absheron Hotel Group
04.2024 - 03.2025
- Establish hotel pricing levels in all segments
- Responsible for the daily room inventory management process and daily pricing process
- Monitor competitor rates, positioning, strategies, and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management
- Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
- Analyze local events and activities and project the effect of opportunities they create
- Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts.
- Perform unconstrained demand analysis to determine optimal business mix
- Responsible for all short- and long-term forecasts including Weekly Forecasts, In the month forecasts, and Full year forecasts
- Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits.
- Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system
- Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis
- Prepare annual Rooms revenue budget.
- Chair weekly Revenue Strategy meetings to formulate and disseminate strategies and tactics
- Ensure all distribution channels have correct content and pricing.
- Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential.
- Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events
- Establish and communicate sales strategy for day, week, month and rolling 12 months
- Communicate any strategy changes or update any calendars for the sales team to use.
- Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach.
Revenue Analyst
Absheron Hotel Group
12.2022 - 03.2024
- Monitor competitor rates, positioning, strategies, and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management
- Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
- Analyze local events and activities and project the effect of opportunities they create
- Responsible for all short- and long-term forecasts including Weekly Forecasts, In the month forecasts, and Full year forecasts
- Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits.
- Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system
- Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis
- Chair weekly Revenue Strategy meetings to formulate and disseminate strategies and tactics
- Ensure all distribution channels have correct content and pricing.
- Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential.
- Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events
- Establish and communicate sales strategy for day, week, month and rolling 12 months
- Communicate any strategy changes or update any calendars for the sales team to use.
- Manage and communicate group cut off dates. Run a group room control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick-up to actual block, cutoff date, and whether you should extend, etc.
- Update the Daily Market Segment Analysis (DMSA). Ensure accuracy from the daily Flash Report.
- Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue
Reservation Agent
Absheron Hotel Group
11.2021 - 12.2022
- Always cope with the responsibilities of the brand and provide exceptional service to the guest.
- Provide excellent service to the internal customers.
- Deal with complaints and inquiries of all guests politely and effectively
- Comply with all relevant rules, policies and regulations of the hotel and company, including credit and payment policies.
- Supervise the receipt and execution of all room reservations in accordance with hotel and company regulations.
- Accept and approve the requirements for room reservations and cancellations through the sale of the right room category, providing general information on the hotel and using upselling methods.
- Have detailed information on the prices of rooms and the availability of vacant rooms in the hotel.
- Provide necessary assistance to the staff of the Reception Department for the smooth operation of the Department.
- Have Detailed information on any new special packages determined during the year.
- Have detailed information on the use of office equipment, as well as operating systems such as MARSHA, EMPOWER, 3CX, OPERA, MICROSOFT OUTLOOK.
- Assist in the preparation of individual and group reservations, room reservation lists, waiting lists and other reservations.
- Sell and advertise all types of room product.
- Develop good business relationships with local companies, agents, and regular visitors.
- Make sure the guest receives confirmation information when required.
- Increase the revenues of all types of rooms by presenting upgraded room types and ensuring that the guest chooses a room of superior quality.
- Receive all incoming calls immediately with high skill and courtesy.
Guest Service Agent
Sheraton Intourist Hotel Baku
02.2020 - 10.2021
- Receive and answer phone calls in a professional manner. Send and receive emails.
- Greet clients in a professional manner Knowledge of modern office equipment.
- To obtain c/in processes of guests and groups
- To pursue accounts of guests which going to leave on the same day.
- To check discrepancy report with Front Office Chief together. To take payment before check in
- To work in coordination with Housekeeping to keeping and delivering lost belongings. To notify Security Department about guests who recorded in the Blacklist.
- To transmit requests about taxi, ticketing, medicine, reservation, road information ect.to guest relations t
- Check daily reservations and block rooms.
Guest Service Agent, Night Auditor
Qafqaz Baku Sport Hotel
06.2017 - 11.2019
- Receive and answer phone calls in a professional manner.
- Send and receive emails.
- Greet clients in a professional manner.
- Knowledge of modern office equipment
- To obtain c/in processes of guests and groups
- To pursue accounts of guests which going to leave on a same day.
- To check discrepancy report with Front Office Chief together.
- To take payment before check in
- To work in coordination with Housekeeping to keeping and delivering lost belongings.
- To notify Security Department about guests who recorded in the Blacklist.
- To transmit requests about taxi, ticketing, medicine, reservation, road information ect.to guest relations t
- Check daily reservations and block rooms
- To get detailed information from teammate concerning on day
- To control Registration Card, C/in, C/out, Accounts, Folio, Invoices and Payment types
- To make check in rest of reservations before end of the day processing
- To print rate check report to control in house rooms, room rates, market segments, companies, and agent.
- To control all open cashier users and to close them.
- To check PM accounts and if necessary to extend their date.
- To print and file open balances arrivals and departures of next day guest.
- To make night audit processing and turning day on the system
- To prints reports for departments Head of Departments and General Manager and to distribute them.
Waiter, Bartender
Excelsior Hotel Baku
09.2012 - 01.2017
- Welcoming, acknowledging and greeting guests who come to the bar for a drink.
- Mixing and serving alcoholic beverages to customers from all walks of life.
- Ensuring that the bar is always well stocked with a wide selection of wines & spirits.
- Advising guests on their choice of champagnes, spirits, beers, whiskies, and brandies
- Washing up glasses, dishware and utensils and then putting them in their own place
- Closing the bar at the end of a shift by switching the lights off and ensuring that the building is locked and secure.
- Monitoring the intake of alcohol by guests and prohibiting the sale of alcohol to those who are intoxicated.
- Responsible for working in close cooperation with the waiters and restaurant managers to service food and beverages to guests at the bar.
Education
Bachelor Degree - International Relations
Baku Slavic University
Baku, Azerbaijan05.2013
IELTS Certificate - undefined
Baku, Azerbaijan02.2017
Master Degree - Regional Studies Caucasus Region
Baku State University
Baku, Azerbaijan05.2015
Skills
- Microsoft Office ( Word , Excel and Power Point )
- Opera Pms
- Fidelio Versione 8
- Outlook
- 1C Enterprise 83
- 1C Enterprise 87
Additional Information
Employee of the Year in Revenue Management and Distribution 2023
Employee of the Month November 2024
Employee of the Year 2024
LANGUAGE SKILLS
Mother tongue(s): Azerbaijani | Turkish
Other language(s)
English LISTENING B1 READING B1 WRITING B1 SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
Russian LISTENING C2 READING C2 WRITING C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
DRIVING LICENCE
- Driving Licence: B1
- Driving Licence: B
- Driving Licence: C1
- Driving Licence: C
Timeline
Distribution Manager
Absheron Hotel Group
04.2025 - Current
Revenue Executive
Absheron Hotel Group
04.2024 - 03.2025
Revenue Analyst
Absheron Hotel Group
12.2022 - 03.2024
Reservation Agent
Absheron Hotel Group
11.2021 - 12.2022
Guest Service Agent
Sheraton Intourist Hotel Baku
02.2020 - 10.2021
Guest Service Agent, Night Auditor
Qafqaz Baku Sport Hotel
06.2017 - 11.2019
Waiter, Bartender
Excelsior Hotel Baku
09.2012 - 01.2017
IELTS Certificate - undefined
Master Degree - Regional Studies Caucasus Region
Baku State University
Bachelor Degree - International Relations
Baku Slavic University