ELVİN MAMMADOV
Baku
Summary
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director
The State Agency for Public Service and Social Innovations under the President of the Republic of
Baku
12.2014 - Current
- For my high service to citizens and impeccable services in the Civil Service over 20 years of work experience, I was awarded the state medal "For Distinction in Civil Service" by the President of the Republic of Azerbaijan by his decree dated 30.12.2020.
- For my distinction in the team building of 250 employees of the Center I headed and the presentation of innovative proposals in the field of service, I was awarded the state medal "ASAN service" by the Chairman of the State Agency for Public Service and Social Innovations under the President.
- For my 20 years of work in the civil service in the civil service in the field of public services, I was awarded the rank of "Junior Civil Service Advisor".
- I was awarded a certificate by the top management in the field of organizing the highest level of satisfaction with the services provided to citizens and professional management in the service.
- The international certificate "OHSAS-1801" was presented to me for organizing high-quality services and requirements in the field of office and labor safety in the organization I lead.
- I was awarded certificates for completing state specialized courses in the field of "Labor Protection and Emergency Management" in offices with high marks.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Maintained positive working relationship with fellow staff and management.
- Organized community outreach events to promote awareness of available services.
- Provided high-quality customer service to citizens by answering inquiries, responding to complaints and resolving issues.
- Created promotional materials such as brochures, flyers and posters regarding available services.
- Developed and implemented procedures for improving customer service processes.
Sector Manager
Regional Center of the Ministry of Labor and Social Protection of the Population
Baku
01.2004 - 12.2014
- I have been awarded honorary decrees and certificates by the state for the worthy performance of special services in the field of civil service.
- I was awarded the 3rd class civil service status for my services.
- Providing consulting services to citizens for the provision of social services and the determination of social pensions
- Advocated for clients' best interest in school settings, at juvenile court, and in other systems that interfaced with client and family.
- Recruited, interviewed, and hired volunteers and staff.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Education
BBA - General Economics And Economic Management
State University of Economics
Azerbaijan06-2013
BBA - Finance And Business Management
Baku Business University
Azerbaijan06-2003
Associate of Applied Science - Pianoforte
State College of Music
Azerbaijan07-1999
Skills
- Organizing public events
- Cross-functional team leadership
- Performance management
- Corporate social responsibility
- Intellectual property management
- Program management
- Team building
- Organizational development
- Business administration
- Organizing public events
- Ability to play the piano
- Short film director and cinematographer
- 22 years of driving experience
- Team management
- Contract management
Accomplishments
- I have been awarded the highest state medal by the President of the country.
Languages
Turkish
First Language
English
Intermediate (B1)
B1
Russian
Intermediate (B1)
B1
Certification
- I have been awarded various certificates by a senior leader in the field of public administration and citizen service.
References
References available upon request.
Timeline
Director
The State Agency for Public Service and Social Innovations under the President of the Republic of
12.2014 - Current
Sector Manager
Regional Center of the Ministry of Labor and Social Protection of the Population
01.2004 - 12.2014
- I have been awarded various certificates by a senior leader in the field of public administration and citizen service.
BBA - General Economics And Economic Management
State University of Economics
BBA - Finance And Business Management
Baku Business University
Associate of Applied Science - Pianoforte
State College of Music
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