Elvin Veliyev
Baku
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Reception, Manager Assistant
Dinamo Hotel Baku
Баку
12.2023 - Current
- Managed the front desk operations, including greeting guests and visitors in a professional manner.
- Developed and maintained customer service standards for reception staff.
- Assisted in recruiting, training and evaluating of reception team members.
- Created effective schedules to ensure adequate coverage at the front desk during peak times.
- Provided support to other departments when needed, such as data entry or filing documents.
- Processed payments from customers in accordance with established policies.
- Answered inquiries from customers via phone, email or face-to-face contact.
- Prepared reports regarding daily activities at the reception desk.
- Performed administrative tasks such as copying, faxing or scanning documents.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Greeted visitors, clients and guests in a professional manner.
Education
High School Diploma -
UNEC
Baku06-2021
Skills
- Strong leadership
- Scheduling expertise
- Guest Relations
- Staff Training and Development
- Greeting and Seating Clients
- Staff Management
- Team building expertise
- Event Coordination
- Supply Management
- Multitasking
- Mobile technologies and services
- Schedule Management
- Risk Assessment
- Staff Training
- Problem-solving aptitude
Languages
Azerbaijan
First Language
English
Advanced (C1)
C1
Russian
Proficient (C2)
C2
Timeline
Reception, Manager Assistant
Dinamo Hotel Baku
12.2023 - Current
High School Diploma -
UNEC
Similar Profiles
Khatira NovruzovaKhatira Novruzova
Human Resources Manager at Days Hotel By Wyndham /Sahil Hotel BakuHuman Resources Manager at Days Hotel By Wyndham /Sahil Hotel Baku
Elnara GasimovaElnara Gasimova
Team Leader at Excelsior Hotel Spa BakuTeam Leader at Excelsior Hotel Spa Baku
Bahlul AghayevBahlul Aghayev
Operations Administrator at Baku Hotel CompanyOperations Administrator at Baku Hotel Company