Emerson Bach
Tempe
Summary
Highly motivated professional with extensive experience in fast-paced retail and food service environments. Proven ability to deliver exceptional customer service, effectively upsell products, and build strong relationships with clients. Demonstrates calmness under pressure and a commitment to teamwork, ensuring positive experiences for all customers. Consistently approaches tasks with a positive attitude and a strong work ethic.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Pelican Lakes Country Club
Windsor
05.2025 - Current
- Delivered exceptional customer service, fostering positive dining experiences.
- Trained other servers on standard operating procedures.
Server Assistant
Ocean 44
Scottsdale
02.2024 - 07.2026
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Lead Hostess
Ocean 44
Scottsdale
02.2024 - 07.2026
- Handled guest inquiries and concerns with professionalism and courtesy.
Barista
Starbucks
Windsor
11.2020 - 08.2023
- Made connections with customers to help start off their day strong.
- Trained new baristas on company processes and product preparation.
Pit Crew
Dickeys BBQ Pit
Windsor
12.2019 - 12.2020
- Worked with food and beverages, fulfilled orders.
- Demonstrated ability to work quickly and accurately under pressure in a high-paced environment.
Education
High School Diploma -
Windsor High School
Windsor, Colorado05-2022
BACHELOR OF SCIENCE (B.S.) - CRIMINOLOGY
Arizona State University
Tempe, AZSkills
- Team Leadership
- Organization and Prioritization
- Team Player
- Hardworking
- Adaptable and Flexible
- Critical thinking
Certification
- First Aid Certification
- CPR Certification
Timeline
Server
Pelican Lakes Country Club
05.2025 - Current
Server Assistant
Ocean 44
02.2024 - 07.2026
Lead Hostess
Ocean 44
02.2024 - 07.2026
Barista
Starbucks
11.2020 - 08.2023
Pit Crew
Dickeys BBQ Pit
12.2019 - 12.2020
High School Diploma -
Windsor High School
BACHELOR OF SCIENCE (B.S.) - CRIMINOLOGY
Arizona State University