Delivered exceptional customer service by providing personalized beauty consultations and product recommendations.
Maintained in-depth knowledge of skincare, cosmetics, and fragrance products to enhance customer experience.
Assisted in inventory management by monitoring stock levels and organizing product displays for optimal visibility.
Trained new team members on product knowledge, sales techniques, and customer engagement strategies.
Resolved customer concerns promptly, ensuring satisfaction and fostering long-term loyalty through effective communication.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Support Staff
KidsExpress
08.2024 - 05.2025
Supervised and engaged groups of children (ages 5–12) in safe, age-appropriate activities before and after school.
Assisted with planning and implementing structured programs including games, arts and crafts, reading, and outdoor play.
Maintained a positive, inclusive environment promoting teamwork, respect, and social-emotional development.
Monitored student behavior and responded to incidents in alignment with program policies and behavior management strategies.
Helped with setup and cleanup of program areas, ensuring a clean, organized, and safe space for children and staff.
Communicated effectively with parents, guardians, and school staff to relay important information or concerns.
Enforced all safety and health protocols, including supervision ratios and emergency procedures.
Provided one-on-one attention when necessary to support individual children’s needs and well-being.
Retail Sales Associate
Sally's Beauty Supply
07.2022 - 06.2024
Sold over $600,000 in product
Consistently exceeded units per transaction goal at Sally's Beauty through effective upselling techniques and customer education on current promotions.
Created Customer Conversion Key Performance Indicator (KPI) to optimize sales performance and align with corporate targets
Maintained a clean and organized store environment by restocking merchandise, arranging displays, and processing transactions efficiently.
Collaborated with team members to ensure a positive shopping experience for customers, including handling customer inquiries and resolving any issues promptly.
Paint Associate
Lowes
06.2021 - 10.2021
Accelerated paint order processing to reduce customer wait times, achieving a 5-minute average transaction time through meticulous record-keeping and organizational prowess
Collaborated effectively with team members to streamline the production of paint products
Enforced strict adherence to company policies to guarantee consistent paint preparation
Education
Bachelor of Science - Speech And Hearing Sciences
Arizona State University
Tempe, AZ
12.2025
No Degree - Disability Studies Certificate
Arizona State University
Tempe, AZ
12-2025
H.S. Diploma -
Perry High School
Gilbert, AZ
05-2021
Certification
CPR/First Aid Certification, Heart Savers, Mesa Arizona, January 2025
Learned how to administer CPR/First Aid and AED procedures to infants, children, and adults.
Learned how to recognize life-threatening situations and act accordingly.